Pavan Rao Email & Phone Number

Bengaluru, Karnataka, India

1. Business process re-engineering - Analyzed hospital and professional billing accounts on EPIC to identify root causes for revenue loss and opportunities for increasing cash inflow. Improved efficiency in claims processing by analyzing patterns in unbilled/denied/open claims and suggested modifications in existing processes Recommended operational improvements which resulted in net revenue benefit of $50M and opportunity benefit of $200M2. Enhancing drug margins - Drafted strategies to improve profit margins of 12 low performing drugs by creating factbooks, improvising the current patient outreach programs and identifying suitable alternatives. Performed extensive secondary research on drug market landscape- FDA regulations, patient outreach programs, patents, alternative therapies/generics and PBM formularies3. Staffing analysis - Created staffing models across three areas of revenue cycle management for two merging healthcare entitiesIdentified training needs, created tip-sheets and training documents for the staff post the merger4. RFP Evaluation - Evaluated the RFP responses of three vendors across different revenue cycle functional capabilities to deicide on "Build vs Buy" for the client. Developed scoring metrics, business use case and product concept visuals across different functional capabilities5. Firm initiatives - Started a new practice by creating market offering decks, organizing bootcamps for new hires, creating skill matrix by mapping practitioners skillsets to measure their proficiency in revenue cycle areas, tools and technologies6. Worked on proposals focusing on future of healthcare and pharmacists in th US. Created training documents for new hires on payments fraud and revenue cycle management

Bangalore Urban, Karnataka, India

1. Rationalization of applications - Conducted diagnostic interviews with the management to capture pain points and opportunities to enhance mobile application user experienceDrafted user journeys (as-is and to-be) and identified different personas pertaining to application usageDrafted a roadmap for rationalization of different applications across four quarters 2. Critical error identification and mitigation - Analyzed splunk, service now tickets, appdynamics and AWS cloud watch of web applications to identify critical errors which were impacting user experience and business operations. Recommended a mitigation plan to resolve errors which resulted in yearly savings of $3M. Worked in capability of a scrum master for a team of 3 members3. Firm initiative - Assisted the organization with identifying, interviewing, and testing top talent

Bengaluru, Karnataka

Lead the digital marketing efforts to enhance the online presence of the company.Created channels to reach out to new clients and close deals

Bengaluru Area, India

Communication Campaign Assistance on LinkedIn, Facebook and Twitter

Goa

Goa

Miss Monkey is a vivid and colourful brand conceived in palm-fringed Goa by Spanish designer Susana Gago. Worked in the capacity of a marketing lead to help Susana expand her reach to cities outside of India

Bengaluru Area, India

Facilitated several activities for children from low income communities in under-resourced schools across Bangalore

Bangalore,India

1. Designed and engineered industrial automation systems using PLC and DCS for five clients which enhanced their process efficiency by close to 30%2. Worked across all stages of project execution-Designed the overall architecture, network architecture, system architecture, panel and cabinet arrangement. Performed various software and hardware factory acceptance tests, performed site survey, provided on site commissioning support, assisted in material procurement, vendor management and preparation of engineering documents3. Trained three juniors on project execution and documentation

Master Of Business Administration - Mba, Marketing, 5.49/8

Bachelor Of Engineering - Be, Instrumentation Technology, 8.78

Activities and Societies: I was a board member of the Bangalore chapter of ISA and have hosted conferences ,exhibitions and quizzes.