Pavan V. Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Vendormate - Support Operations.• Cultivate strong relationships with vendors, ensuring positive interactions and effective communication.• Address and resolve vendor-related issues promptly and efficiently.• Work closely with cross-functional teams to align vendor activities with organizational goals.• Created and managed Salesforce cases.

Hyderabad, Telangana, India

• Sourced and attracted qualified candidates using diverse channels such as job boards, social media, and networking.• Conducted thorough candidate screenings and interviews to assess qualifications and determine organizational fit.• Managed applicant tracking systems (ATS) to ensure accurate candidate records and streamlined recruitment processes.• Collaborated closely with hiring managers to understand requirements and provide guidance throughout the recruitment cycle.• Built and maintained talent pipelines to proactively address future hiring needs.• Utilized data analysis to optimize recruitment strategies and generate insightful reports for process improvement.

Hyderabad, Telangana, India

• Contact support for a wide range of cases through phone, and email (general information, account troubleshooting).• Improved the customer experience, encouraging organic growth, and creating engaged customers.• Collaborated with other departments to identify key problems and to take coordinated actions.• Handled complaints, provided appropriate solutions and alternatives within the time limits, and followed up to ensure resolution.• Identified recurring issues and raised tickets to solve issues.• Escalated critical ongoing issues, trust, and safety concerns.• Determined customers issues, explaining the best possible solution, and ensuring it is being handled in compliance with the company's guidelines and policies.

Master Of Business Administration - Mba, Finance

Bachelor Of Business Administration - Bba

Year-2 & 3

Bachelor Of Business Administration - Bba

Year-1