Pavan Ughade Email & Phone Number

Bengaluru, Karnataka, India

• As a Senior Executive in sales i serve as the primary point of contact for customers and business partners, managing inbound calls, messages, and chats with professionalism and empathy to ensure exceptional experiences.
• Focus on closing deals in 90% of daily interactions, consistently exceeding sales goals by 10-15% each month.
• Actively listen to customer needs and concerns, providing clear, timely, and effective solutions while ensuring a seamless resolution process.
• Build and maintain strong, lasting relationships with customers, turning each interaction into a memorable and positive experience.
• Collaborate with cross-functional teams to address inquiries, resolve issues efficiently, and implement solutions based on customer feedback.
• Leverage SQL expertise to analyze and extract customer data, enabling data-driven decisions that align with strategic business goals and enhance overall performance.

Bengaluru, Karnataka, India

• I am currently involved in a reevaluation of our inbound sales strategy.
• My ultimate goal is to deliver an unparalleled experience to our valued guests. As a Contact Center Sales Champion, I am fully dedicated to achieving just that.
• I spend my days engaging with guests and business partners over the phone, serving as their first point of contact and ensuring enhanced inbound sales.
• Setting and accomplishing daily and monthly sales targets is a key aspect of my role.
• I take pride in relaying valuable customer feedback to the organization, playing a crucial role in improving our overall performance.
• Incorporated SQL proficiency to efficiently extract and analyze customer data, enhancing decision-making processes and contributing to strategic initiatives within the organization.

India

• Client & Investor Identification: Conduct market research and use CRM tools to pinpoint and manage leads.
• Property Showings: Present commercial shops, flats, and N.A. plots, highlighting key features.
• Client Interaction: Handle calls and walk-ins efficiently, scheduling and following up on appointments.
• Deal Negotiation: Facilitate negotiations, prepare contracts, and close deals successfully.
• Situation Management: Solve problems and adapt to changing conditions smoothly.
• ERP Software Proficiency: Manage databases, maintain records, and generate reports using ERP software.

Nashik, Maharashtra, India

• Develop and implement sales strategies to increase banquetsales revenue.
• Meet or exceed sales targets and goals.Build and maintain strong relationships with existing clients.Identify and pursue new business opportunities.
• Respond to inquiries and provide customized proposals forpotential clients.Coordinate all aspects of events with clients and relevantdepartments.
• Ensure customer satisfaction before, during, and after events.Manage and maintain accurate and up-to-date records of allsales activity.
• Conduct market research to stay current with industry trendsand competitor activity.
• Assist in creating a digital marketing campaign, including strategies for content, sales funnels, creative posts, and ads on social media and Google Ads, with SEO integration.

Nashik, Maharashtra, India

• Liaising with managment & property owners to checkavailability.
• Handling customer requests, queries & issues over the phonecall, text & e-mail.
• Actively marketing listed properties as per managementinstructions.
• Maintaining client records & database.Maintaining records of potential vendors & operators.Performing competitive analysis & monitoring trends inindustry & market.
• Assisting in the formation of business development strategy.Reporting daily to senior management.
• Provide assistance in crafting and overseeing a digital marketing campaign, incorporating content strategies, sales funnels, creative posts, ads on social media and Google Ads, SEO, and the management of all social.

Nasik Area, India

• Handle customer queries, and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution.
• Comply with all applicable legal rules, regulations and procedures. Maintain confidentiality with respect to customers' medical details.

Bba (Computer Application), Computer/Information Technology Administration And Management

Hsc, Business/Commerce, General

Ssc