Pavan Ughade Email & Phone Number

Bengaluru, Karnataka, India

● As a Senior Executive in sales i serve as the primary point of contact for customers and business partners, managing inbound calls, messages, and chats with professionalism and empathy to ensure exceptional experiences.● Focus on closing deals in 90% of daily interactions, consistently exceeding sales goals by 10-15% each month.● Actively listen to customer needs and concerns, providing clear, timely, and effective solutions while ensuring a seamless resolution process.● Build and maintain strong, lasting relationships with customers, turning each interaction into a memorable and positive experience.● Collaborate with cross-functional teams to address inquiries, resolve issues efficiently, and implement solutions based on customer feedback.● Leverage SQL expertise to analyze and extract customer data, enabling data-driven decisions that align with strategic business goals and enhance overall performance.● Maintain accurate and up-to-date records of customer interactions, feedback, and resolutions in the CRM system to ensure transparency and accountability.● Proactively identify and escalate complex or unresolved issues to the appropriate teams, ensuring swift and satisfactory resolutions to drive customer satisfaction.● Stay informed about products, services, and company policies to provide accurate and helpful information during customer interactions, fostering trust and confidence.● Monitor and analyze customer feedback to identify trends, recommend actionable improvements, and contribute to enhanced customer experiences.● Continuously gather insights and suggest process improvements to optimize team performance and overall efficiency.● Participate in team initiatives and projects aimed at refining workflows, elevating service quality, and fostering a culture of continuous improvement.

Bengaluru, Karnataka, India

● I am currently involved in a reevaluation of our inbound sales strategy.● My ultimate goal is to deliver an unparalleled experience to our valued guests. As a Contact Center Sales Champion, I am fully dedicated to achieving just that.● I spend my days engaging with guests and business partners over the phone, serving as their first point of contact and ensuring enhanced inbound sales.● Setting and accomplishing daily and monthly sales targets is a key aspect of my role.● I take pride in relaying valuable customer feedback to the organization, playing a crucial role in improving our overall performance.● Incorporated SQL proficiency to efficiently extract and analyze customer data, enhancing decision-making processes and contributing to strategic initiatives within the organization.

India

● Client & Investor Identification: Conduct market research and use CRM tools to pinpoint and manage leads.● Property Showings: Present commercial shops, flats, and N.A. plots, highlighting key features.● Client Interaction: Handle calls and walk-ins efficiently, scheduling and following up on appointments.● Deal Negotiation: Facilitate negotiations, prepare contracts, and close deals successfully.● Situation Management: Solve problems and adapt to changing conditions smoothly.● ERP Software Proficiency: Manage databases, maintain records, and generate reports using ERP software.● Help design a digital marketing campaign with strategies for content, sales funnels, creative posts, and ads on social media and Google Ads, using SEO.

Nashik, Maharashtra, India

● Develop and implement sales strategies to increase banquetsales revenue.● Meet or exceed sales targets and goals.Build and maintain strong relationships with existing clients.Identify and pursue new business opportunities.● Respond to inquiries and provide customized proposals forpotential clients.Coordinate all aspects of events with clients and relevantdepartments.● Ensure customer satisfaction before, during, and after events.Manage and maintain accurate and up-to-date records of allsales activity.● Conduct market research to stay current with industry trendsand competitor activity.● Assist in creating a digital marketing campaign, including strategies for content, sales funnels, creative posts, and ads on social media and Google Ads, with SEO integration.

Nashik, Maharashtra, India

● Liaising with managment & property owners to checkavailability.● Handling customer requests, queries & issues over the phonecall, text & e-mail.● Actively marketing listed properties as per managementinstructions.● Maintaining client records & database.Maintaining records of potential vendors & operators.Performing competitive analysis & monitoring trends inindustry & market.● Assisting in the formation of business development strategy.Reporting daily to senior management.● Provide assistance in crafting and overseeing a digital marketing campaign, incorporating content strategies, sales funnels, creative posts, ads on social media and Google Ads, SEO, and the management of all social media platforms.

Nasik Area, India

● Handle customer queries, and resolve their issues or initiate appropriate steps such as complaint escalation to relevant departments for resolution. ● Comply with all applicable legal rules, regulations and procedures. Maintain confidentiality with respect to customers' medical details.

Bba (Computer Application), Computer/Information Technology Administration And Management

Hsc, Business/Commerce, General

Ssc