Paveethren Kunasylan Email & Phone Number

George Town, Penang, My

Penang, Malaysia

-Assisting in developing and implementing marketing strategies to attract new clients.They may update the spa's social media accounts, create promotional materials, and participate in marketing events.- Assigning the spa manager or staffs with various administrative tasks such as preparing reports, maintaining records, and coordinating meetings.-Monitoring and ordering supplies such as towels, oils, and other materials needed for spa services. They keep track of inventory levels and coordinate with suppliers.-Assisting in the recruitment and training of spa personnel. Addressing any employee-related issues or concerns.-Ensuring the cleanliness, hygiene, and general upkeep of the spa facility. This includes coordinating with housekeeping staff and reporting any maintenance issues-Greeting and assisting guests, answering phone calls, and providing excellent customer service. Then handle guest inquiries, book appointments, and maintain guest records.

Georgetown, Penang, Malaysia

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.- Building lasting relationships with clients and other call center team members based on trust and reliability.- Utilizing software, databases, scripts, and tools appropriately.- Understanding and striving to meet or exceed call center metrics while providing excellent consistentcustomer service.- Making sales or recommendations for products or services that may better suit client needs.- Taking part in training and other learning opportunities to expand knowledge of company and position.- Adhering to all company policies and procedures.

Bayan Lepas

- To handle daily exports shipment with our Customers- Collect and analyze service issue and carrier quality- Arranges shipments by examining destination, route, rate, delivery time and dispatches to carriers, custom clearance and LMW matters. - Coordinate and expedite requests, time-specific pickups and deliveries and other special requests.- Checking and confirming order status on pick-up and deliveries.- We prepare reports in an excel file to customers by tracking their shipment on a daily basis- Keeps customers informed by forwarding notices, shipment date and method, and current status, answering questions.- Track and log information in the system.

Penang Island

- Develops, design, or creates new applications, ideas, relationships, systems, or products, including artistic-contributions for specialty restaurant.- Take responsibility for timely and efficient production in accordance to specifications, recipes and passengerload requirements ensuring minimal wastage, applying effective controls.- Check and ensure that the dishing is correct in weight, presentation and items are prepared as perspecifications, and food products are color coded with dates.- Responsible for Gold standard recording for safe food with daily monitoring and follow up for corrective action.- Manage the implementation, updating and following of SOPs in respective section, take corrective action onnon-conformances; ensuring all items follow approved recipes and methods.-Ensure that a proper stock rotation is maintained, on time deliveries, high quality service and strict adherenceto the laid down hygiene procedures.- Comply with and practice the company’s established Safety& Hygiene Policy and Procedures.

Penang, Penang, Malaysia

-Assists Chef in maintaining proper performance and Kitchen Organization.- Coordinate and participate in activities of personnel in preparing, seasoning and cooking and other food stuffs for consumption.- Receives guest orders from waiter, announces orders to cooks; checks on serving dishes; inform waiter, which table food will go to.- Estimate food consumption based on reservations, event order and forecast, requisitions food stuffs andsupplies.- Coordinates mise-en-place production.

Penang, Malaysia

- Timely preparation of monthly financial reporting statements in compliance to accounting standards and company policies.- Monthly expenses analysis, customer overdue payments and preparation of financial analysis formanagement review.- Insert customer and account data by inputting text based and numerical information from sourcedocuments within time limits.- Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.- Research and obtain further information for incomplete documents.- Scan documents and print files, when needed.- Generate reports, store completed work in designated locations and perform backup operations

Bachelor'S Degree, International Business

Diploma In Culinary Arts, Culinary Arts/Chef Training