Pavel Lichka Email & Phone Number

Prague 10, Prague, Czechia

Leading IT projects and helping technical cooperation for company projects with external customers or internal departments.

Prague 3, Prague, Czechia

Skilled Technical Engagement Manager leading Customer Operations client projects and ensuring optimal service and issue resolution for our valued customers. Playing a critical role in collaborating with cross-functional client and internal teams to provide best-in-class technical support and efficient project delivery, while maintaining strong client relationships.I am responsible for managing business and technical risks throughout the project. Managing, monitoring and regularly reporting the overall program timeline, status, milestones, and risks. Managing resources (business and technical) within budget and project schedule.

Prague, Prague, Czechia

Managed several agile IT projects to provide professional SW applications for mainly Aerospace industry customers across continents.

Prague, The Capital, Czech Republic

Helped to build and maintain one of the three back offices across time zones, the one at Prague. Coordinated to prepare and build DEV branch office in Berlin from IT perspective too.

Prague, The Capital, Czech Republic

HelpDesk support via ticketing system RX-Cloud on site + remote users /Europe/ı Complex IT user support HW/SW/mobile/tablet for 500 company Prague users “on siteı European company IP telephony /Cisco/ı Providing local Company new hires trainings /10-20 a month/ security, knowledge, rules, common incidentsı Complete Dell/Lenovo/Toshiba laptop support for end users /imaging, setup, service, installations/ı MS WIN XP, W7 workstations + iOS/Apple devicesı Micros integration project, Oracle Prague office move project

Prague, The Capital, Czech Republic

- complete care of IT technology for internal usersı HelpDesk support via ticketing system RX-Cloud on site + remote users /Europe/ı Complex IT user support HW/SW/mobile/tablet for 500 company Prague users “on siteı European company IP telephony /Cisco/ı Providing local Company new hires trainings /10-20 a month/ security, knowledge, rules, common incidentsı Complete Dell/Lenovo/Toshiba laptop support for end users /imaging, setup, service, installations/ı MS WIN XP, W7 workstations + iOS/Apple devicesı Micros integration project, Oracle Prague office move project

Employee Spend Management services, enabling organizations to globally control costs by automating the processes they use to manage employee spending. With Concur’s end-to-end solutions, organizations can seamlessly manage procurement of corporate travel, automate employee expense reports and streamline vendor invoice processing – all through one powerful on-demand service. Delivering rapid ROI, Concur helps companies increase efficiency, control employee spend and drive down operational costs.

Outsourcing IT for small to middle sized companies (2-30 emloyess / computers).

The very first legal Internet Caffe with online computer games at Prague located in the heart of old Prague city at amusement center called Laser Game.We provided access to internet for local people and travellers with excellent support. Our PC arena has been also used a presentation place for several IT companies and as a learning center.Thne main interes were also cooperative multiplayer games. It has been the very first legal internet gaming cafe in Czech republic.Excellent experience for me to start a new business, to serve customers.I had operating and promotion manager role to get familiar with nad I have enjoyed every moment.