Pavithhra Panneer Selvam Email & Phone Number

United Arab Emirates

United Arab Emirates

• Effective lead generation and credentials pitch, followed by outreach through meetings, calls, communication and follow-up, to maintain and build active pipeline.• Serving as main contact for investors, landlords/owners and developers.• Assists the Leasing manager in structuring advanced credit transactions and the rents.• Participating in the development and execution of strategic business plans.• Partnering with the leasing department to prepare proposals, negotiated contracts and connected with clients to drive consistent lease.• Suggesting new policies and procedures to help improve business profits.• Networked with potential customers at national conferences to identify business development techniques and new revenue streams.• Articulate to clients & prospects the benefits of property management and educate them about new ideas and new ways of thinking.• Establishing/revising property management forms, reports, and manuals including updates, changes, and additions.• Assembling/presenting management proposals to third party owners and negotiating management contracts.• Gain and share understanding of prospect's organization, processes, business strategies, product or service offerings and decision-making structures and conduct market intelligence and analysis on selected targets and competitors.• Arranging business development meetings with prospective clients.• Develop a growth strategy focused both on financial gain and customer satisfaction.• Conduct research to identify new markets and customer needs.• Promote the company’s products/services addressing or predicting clients’ objectives.• Build long-term relationships with new and existing customers.• Assists the leadership team and Client Relationship Partners in the support and growth of existing client relationships.• Tracks and evaluates business development plans and efforts on an ongoing basis.

Dubai, United Arab Emirates

• Manages all of the real-estate assets and holds responsibility for the financial performance of a portfolio. Manages over250 residential and commercial properties across Dubai-United Arab Emirates.• Negotiates contracts and leases with tenants, take charge of accounting, renewals, move in, move out, rent posting,collections, cheque bounces, eviction notice and data entry.• Promptly identify and address all vendor, resident and guest enquiries or concerns.• Assists the relationship manager in structuring more advanced credit transactions, developing proposal letters, NOCcommitment letters.• Facilitate viable screening systems to conduct credit checks, criminal background screening, affordability analysis andreference checking with previous landlords.• Responsible for leasing activities including setting lease terms, compiling lease contracts with required clauses anddetermining security deposits.• Determine the rental price range by analysing comparable properties in the area and the overall average rent for thelocations with reference of Dubai lands departments.• Build relationships in order to retain current business, expand opportunities with existing clients and leverage that inpursuit of additional clients and business opportunities.• Monitor all aspects of building operation to ensure highest levels of customer service at all times.• Maintain 97% percent occupancy rate, while increasing per unit rents based on the market.

Dubai, United Arab Emirates

• Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.• Facilitated and managed business plan development based on market and industry research.• Prepared proposals, negotiated contracts and connected with clients to drive consistent sales.• Maintained database of leads and interactions gathered on social media accounts, contacting parties indicating interest in company products and services or assigning to lower associates.• Developed growth plans by identifying key clients, key targets and priority service lines.• Collaborated with sales agents and team leads to implement strategies for developing and maintaining sales funnel to meet or exceed expectations for business expansion.• Cultivated international relationships with high-end dealers • Generated new business through client consultation and subcontractor referrals for turn-key services.• Applied salesmanship to interactions with clients, analysing client needs to help in accomplishing goals.• Networked with potential customers at national conferences to identify business development techniques and new revenue streams.• Developed standard objection responses based on client feedback for use by sales associates in interactions with current and prospective clients.• Identified and solved complex incidents and problems impacting management and business direction.• Identified key business opportunities, created prospect pipeline and leveraged marketing and sales intelligence solution to generate targeted, monthly leads and close deals.

Dubai, United Arab Emirates

• Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.• Providing real-time scheduling support by booking appointments and preventing conflicts.• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.• Screening phone calls and routing callers to the appropriate party.• Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.• Greet and assist visitors.• Maintain polite and professional communication via phone, e-mail, and mail.• Anticipate the needs of others in order to ensure their seamless and positive experience.

Dubai, United Arab Emirates

• Sort mail by department, companies, and individual employees.• Enter accounts payable receipts and invoices into company system for payment.• Helped upper management with monthly billing process.• Organise and schedule meetings, conference, appointments with vendors and make travel arrangement for management.• Coordinate with various Vendors and Operation staff to ensure smooth flow of tasks.• Arrange Package pickups with appropriate carriers• Distribute incoming and interoffice mail in a timely manner.• Prepare outgoing shipment and other shipment related duties of time-sensitive and confidential documents.• Check invoices and follow up on payments by liaise with the finance department.• Identify charges and match them to billing.• Maintain all logs and report documentation.• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.• Cross train individuals to accommodate them to current professional requirements.

Chennai, Tamil Nadu, India

• Provide upscale guest service experiences for clients throughout their stay• Ensure clients are properly greeted upon their arrival• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in • Coordinate luggage collection and storage• Oversee check-in and check-out procedures, including reservations and financial transactions• Promptly address guests’ requests, like in-room dining• Actively listen to and resolve complaints• Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services• Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns • Inform clients of our hotel services, including breakfast and dining options • Promote all hotel amenities, conveniences and programs offered• Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures• Appraise team’s performance and produce regular reports• Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience• Examine daily duties, assign tasks and check on progress • Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings• Recommend local tourist spots, including places to dine, shop and sight-see• Establish friendly relationships with regular hotel clients

Chennai, Tamil Nadu, India

• Welcome guests during check-in and giving a farewell to guest while checkout. • Handling guest complaints and concerns in an efficient and timely manner.• Overseeing VIP guests, arrivals and departures. • Coordinating and multi-tasking job duties in a busy environment.• Should possess detailed information about the Hotel, city as well as the competition.• Detailed information regarding arrivals and room requirements.• Have up to date information on daily room occupancy• Providing excellent customer service as per hotel standards.• Greeting guests as they enter and exit the hotel. • Providing information regarding the Hotel, town attractions, activities etc.• Check on VIP reservations, complete their pre-registration formalities.• Allocate rooms to all arriving guests.• Maintain up-to date information on room rates, current promotions, offers and packages• Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.• Co-ordinate with housekeeping for clearing of rooms.• Collect Guest feedback during guest departure along with his likes and dislikes.• Perform basic cashier activities as and when required.• Maintain guest lockers for safe custody.• Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.• Give proper and complete handover to the next shift• Should be able to handle all guests without bias or prejudice.• Follow the house rules and policies laid down by the management.• Adhere to strict staff grooming and hygiene standards.

Kerala, India

Bachelor Of Science - Bs, Hotel And Catering Management

Post Graduate Diploma Certificate, Aviation And Hospitality Services

• Effective Communication Skills • English Enhancer • Aviation • Grooming • Hospitality with Computerized Reservation Systems •.