End to End knowledge of 5D Methodology /Transition (Define, Design, Develop, Deliver & Demonstrate).  RCSA (Risk & Control Self-Assessment), Fraud Grid, Compliance Grid, RecordManagement Grid and Traceability Matrix deployment to the units.  Consistently giving training to the new team members to standardize the services uptoa constant and satisfactory level to meet the client requirements for the timelydeliverables of the services.  Identification of team's strengths and weaknesses to suggest areas of improvement.  Manage churn / attrition of team members  Conducted Appraisal (Semi Annual/Annual) for the team members and teamleaders