OverviewExperienced professional with a proven track record in managing core business functions: Marketing & Sales, Digital Marketing, Customer Management, and Accounts. Specializing in strategic growth, problem-solving, and driving business success across all marketing verticals.-Marketing & SalesOverseeing the overall management of marketing and sales teams.Implementing strategies to boost business growth and revenue.Enhancing marketing standards and ensuring alignment with company objectives.-Digital MarketingDeveloping and executing data-driven digital marketing strategies.Adapting to market trends to increase brand visibility and customer engagement.Managing digital campaigns across multiple channels for optimal reach.-Customer ManagementBuilding and maintaining strong client relationships from initial engagement to delivery.Ensuring seamless client communication and support throughout the customer journey.Optimizing customer experience to drive satisfaction and loyalty.-Accounts ManagementCollaborating with the accounts department to ensure smooth financial operations.Supporting financial planning and reporting for business sustainability.Monitoring budgets and aligning marketing efforts with financial goals.

Leading a Team of 500 Employees from various department of the Business - Admin, , Accounts, Production, Packaging, Marketing, Sales.Implementation of systemized operation of Business from end-to-endFocus on the growth of the Business for about 120% in a period of 1 Year in stage-by-stage manner.Implementation of strategies to increase the Business in the highly competitive scenarioIntense monitoring on the Production, Sales and the Accounts of the CompanyManagement of the Overall Company Funds that's been utilized in all verticals

Implementation of RFID System (From the Project Start to the successful Implementation)Installation of Mobile X-Ray Container Scanner.The Ease of doing business and e-Port Initiatives (A major initiative by the Govt. of India to facilitate paperless management)1. E-Payment/ Issuance of e-Delivery orders.2. Direct Port Delivery facility to all ACP Clients.3. Setting up of laboratories for animal/plant quarantine and for textile and FSSAI by the concerned organization.Maintenance of existing permit software and database backup.All the Terminal Operations including compliance of performance standards as per BCG recommendation and berthing policy and updation in the UNNATI.Monthly/Quarterly/Half-Yearly/Annual reports and analysis on Traffic and PortPerformances to Ministry of Shipping/Indian Ports Association/Agencies, Export/import cargo handling and bringing new business to the firm.The registration of Stakeholder in the Port Community System that will ease the work of the Stakeholder for all the Port related activities.PCS integration with all stakeholders, terminal operators and Agent Coordination.Port Operating Management System (POMS) – Database maintenance,Database backup. POMS contain all the Port related data.Data exchange between PCS and POMS through MHUX for the allotment of VCN, Berth Allotments, Vessel Profile, etc.Generating new reports pertaining to Cargo handled and Port performance asand when required. Analysis and Creation of all the Port related Operations reports to increase the Business.

Worked on the acquirement of the ISO Certification with the Technical Specification of Industrial StandardsImproving the scale of Business by having a Root Cause analysis Creating a SOP for the daily operations of the CompanyAn in-depth analysis from the Planning to the Delivery of the Products to the Companies.Bringing new business to the Company and regular discussion with the Marketing and Sales Department so as to increase the Business

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