Pavithra Rangana Email & Phone Number

Colombo, Western, Sri Lanka

Team lead of the Infrastructure Operations team that manage the Nutanix and VMware private cloud infrastructure deployments across the USA and Canada. Leading a dynamic 24 x 7 team, we support private cloud infrastructure with members hailing from Sri Lanka, India, and Costa Rica, ensuring seamless operations around the clock.In addition to maintaining high availability of our private cloud infrastructure, our responsibilities extend to onboarding and patching global server infrastructure across both public and private clouds. Infrastructure Operations team is also responsible for deploying Nutanix infrastructure, orchestrating server migrations between platforms, providing technical support for private cloud workloads and executing OS upgrades from end-of-life versions to the latest releases. With a focus on efficiency and reliability, we strive to optimize infrastructure performance while meeting evolving business needs. Leveraging teamwork and innovative solutions, we ensure the smooth operation and continuous enhancement of critical IT systems.Key Achievements:1. Automated server patching using Tanium and custom-built applications.2. Deployed Nutanix infrastructure across 80+ locations in USA and Canada.3. Orchestrated server migration from VMware to Nutanix platforms.4. Reduced the EOL server OS footprint in private cloud infrastructure.5. Established industry-leading standards, policies, and procedures for private cloud infrastructure management.Key Responsibilities:1. Setting standards, creating policies, and procedures related to private cloud infrastructure management.2. Hiring and managing a team of highly skilled individuals.3. Implementing process improvements and optimization strategies.4. Planning and managing operational projects and delegating responsibilities.

Sri Lanka

Member of the Global Systems Infrastructure Team that design, deploy and administrate Enterprise infrastructure and application infrastructure that span across multiple geographical locations in Asia Pacific, Europe and North American regions. Responsible for administrating and providing L3 support for virtualized platforms such as VMware, Oracle VM and Hyper-V hosted on Lenovo servers, storage and flex systems.Responsible for Server Operating Systems management for Microsoft Windows Server systems and Linux OS variants which includes providing L3 support, commissioning and decommissioning servers, technical documentations, designing and deploying fail-over clusters, server upgrades and migrations, resource planning, fixing OS level vulnerabilities, standardizing deployments, and defining and improving Enterprise operating systems strategy. Manage backup operations of Enterprise production infrastructure and deploy and optimize backup solutions for client environments with Windows, Linux, AIX and Solaris servers while adhering to client requirements and security controls. Responsible for improving backup strategy/processes and conduct periodical reviews. Managing multi-cultural functional teams in Asia Pacific region to achieve company objectives and improving ITSM processes to deliver IT services to internal customers. Windows Server 2012 R2, 2016, 2019Microsoft Hyper-VMicrosoft Fail-over ClusteringVMware vSphere 6.0, 6.5, 6.7Lenovo Flex SystemLenovo SR530, SR650 ServersLenovo v3700 Storwize StorageArcserve Backup 16.5, 18.0

Ja-Ela

Analyzed, deployed, maintained and modified networks, servers and other IT resources in a mixed Windows/ Linux environment. Responsible for deployment, monitoring, maintenance and configuration of servers, network devices and end user devices. Responsibilities and achievements includes• Develop and maintained an IT asset management system which streamlined IT fixed asset management, devices repairs, warranty claims and IT stock management.• Implemented IT help desk system using Spice-works to provide end users with L1 and L2 support. • Restructured, maintained and optimized network and server infrastructure.• Deploying and administrating Symantec anti-virus servers and make sure that servers and end user devices are secure and compliant with company security standards. • Backing up critical server and user data and performing periodical test restorations. • Analyzing, designing, implementing and maintaining web solutions using the AMP stack, for company requirements as identified and authorized by the management.• Redesigned the company intranet with SharePoint and new site services approximately 600 users. • Designed, developed, and delivered online and classroom training for end users as a part of clod and office 365 adaptation strategy. Training programs includes Office 365 cloud computing, Microsoft SharePoint and Microsoft Office Packages.• Introduced and managed electronic waste management system. • Maintain documentation required for ISO 9001 and ISO 14001. Faced external and internal audits on behalf of the IT department and served as an auditor for the internal ISO audit team.Microsoft Active Directory, GPO, DNS, DHCP, WSUSMicrosoft Windows Server 2003, 2008 R2, 2012 R2Windows File Server, FSRMSymantec Endpoint Protection 12.1VMware vSphere 5, 5.5Exchange Server 2003, Office 365PHP, MySQL, Apache, HTML, CSS, Java ScriptMicrosoft SharePoint MS SQL Server 2005, 2008Spice-worksSymantec Backup Exec 15, Windows NT Backup

Ja-Ela

Beng (Hons) In Telecommunications & Electronics Engineering, Second Class Upper

Higher National Diploma, Telecommunications And Electronics

G.C.E. A/L Maths Scheme

Activities and Societies: 42nd Colombo Scout Group, Karate Club