Pavithra Shetty Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

• Developed detailed healthcare project plans and monitored them from start to finish.
• Worked to develop solutions regarding crucial issues, and reported on project milestones.
• Handled the overall management, performance, and completion of multiple concurrent projects.
• Assembled project teams and assigns individual responsibilities and tasks.
• Measured performance using appropriate tools and techniques.
• Worked to foster mutual trust and encourage respect and cooperation… Show more

Bengaluru, Karnataka, India

• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to business goals.
• Formed and managed the presiding officer position of Internal Complaints Committee under POSH Act.
• Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
• As part of Local Leadership team… Show more
• As part of Local Leadership team, collaborated with senior management for site improvement.
• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.

India

• As an assistant manager, my duties involved coordination and timely completion of tasks related support functions such human resources, operations and attendance management.
• Designed and Implemented a new HR On-Boarding Program
• Responsible to Mediate and conflict resolution on employee issues using current policies and disciplinary actions
• Managed the payroll process for contract employees and included query resolution on payroll for full time employees.
• Quarterly review… Show more
• Quarterly review of performance management including but not limited to production, quality and attendance management for entry to mid-level employees.

India

• Managed the performance evaluation for the operations team, budgeting of work and human resources.
• Created Monthly Newsletters and arranged monthly employee events.
• Assisted in employee initiative programs including Employee Suggestion and Recognition programs (VOYS- Voys Out Your Suggestion)
• Hands on experience weekly/monthly reports to management on performance, production, quality and attrition for the team.
• Identified the training needs for team members to fulfill the… Show more
• Identified the training needs for team members to fulfill the process knowledge gaps.

India

• Created company's employee handbook outlining payroll, background checks, benefits, company policies, breaks, vacation, and performance expectations for operation’s employees
• Handled the audit program for desk level procedures for all the departments to make sure organizational policies and procedures are adhered in everyday operations.
• Started PHI (Protected Health Information) Audit, security metrics to make sure that all the operations departments are compliant with… Show more
• Started PHI (Protected Health Information) Audit, security metrics to make sure that all the operations departments are compliant with policies.
• Role required me assist the departments to match the health care guideline changes with organization policies.
• I was appointed as the audit SPOC for KPMG audit for operations to ensure that the Compliance guidelines and policies are followed and worked as SPOC for Business Continuity Plan (BCP) for Operations.

India

• Created the instructions document known as Desk Level Procedures (DLP) for all the operational areas, this was followed by all the users for daily claims processing.
• SPOC for the HIPAA (The Health Insurance Portability and Accountability Act) and compliance guidelines training for new joiners.
• Tracked and maintained the database for quality and attendance for all employees
• Conducted New Hire Orientation, Exit Interviews and Leave of Absences
• Responsible for project… Show more
• Responsible for project documentation like Process Requisition Form (PRF), project plans etc

Master Of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Bachelor Of Business Management, Auditing