Pavithra Venkatachalapathy Email and Phone Number
Resourceful professional with 8+ years of experience in driving the End-To-End Aspects of Business Operations, Quality Auditing and Analysis, Client Services and Support, and Team Leadership. Adept in building and maintaining healthy and long-term relationships with customers; drive customer acquisition and exceed the daily parameters and KPIs by streamlining the process. Robust analytical and problem-solving skills, coupled with extensive experience in team leadership and operation control.
The3Pl
View- Website:
- elogistiks.net
- Employees:
- 2
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Ecommerce CoordinatorThe3Pl Jul 2024 - PresentRemote
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Lead, Business OperationsArcadia Mar 2023 - Mar 2024Chennai, Tamil Nadu, India-Took ownership to setup quality process for the enrollment task carried out for the customers and brought down the error % by 70% that existed in production.-Analyzed manual processes and coordinated with the data analyst team to automate the day to day manual task to increase productivity. -
Lead, Business OperationsUnacademy Jul 2021 - Nov 2022Bangalore Urban, Karnataka, India-Demonstrated leadership and problem-solving skills by addressing the Educator’s incorrect name displayed in template messages in the intercom; reached out to the technical team and conducted in-depth analysis on the issue, resulting in customer satisfaction. -
Senior Operations AssociateUnacademy Oct 2019 - Jun 2021Bangalore Urban, Karnataka, IndiaHandled 4000 plus customer queries on Month on month basis and made sure they are closed smoothly without any hurdles
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Quality Assurance SpecialistUnacademy Sep 2017 - Oct 2019Bengaluru Area, IndiaReceived “Best Performer Award” and “Top Unacademian Award” in 2018 and 2019
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Senior Catalog AssociateAmazon Nov 2014 - Mar 2017Chennai Area, IndiaI was a senior quality associate with a role to ensure the correctiveness of data in catalog for better customer experience -
Former Senior Catalog Quality AssociateAmazon Nov 2014 - Mar 2017Bengaluru Area, India-Achieved more than 200% productivity-Led to a 60% increase in revenue by auditing, conducting root-cause analysis, and improving products lacking sales and having less visibility along with a team of 6 personnel.-Performed audit and closed 3000+ product pages with continual audit meetings and reviewed the same with the higher management.
Pavithra Venkatachalapathy Education Details
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Jaigopal Garodia Vivekananda Vidyalaya94%
Frequently Asked Questions about Pavithra Venkatachalapathy
What company does Pavithra Venkatachalapathy work for?
Pavithra Venkatachalapathy works for The3pl
What is Pavithra Venkatachalapathy's role at the current company?
Pavithra Venkatachalapathy's current role is Business Operations|Quality Auditing and Assurance|Customer Advocacy.
What schools did Pavithra Venkatachalapathy attend?
Pavithra Venkatachalapathy attended Sri Venkateswara College Of Engineering, Jaigopal Garodia Vivekananda Vidyalaya.
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pavithra venkatachalapathy
Chennai -
Pavithra Venkatachalapathy
Phd Student In Applied Mathematics At Texas Tech University || Research Focuses On Exploring Machine Learning Algorithms || Currently Studying The Application Of Peridynamics To Investigate Bone FracturesLubbock, Tx1tamucc.edu
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