Indepth analysis for the UX and UI for the website.

Employee Management and Admin- Headed recruitment for hiring marketing managers and other support staff - Increased sales and marketing techniques for the company via government tenders , trade shows and networking- Managed the entire logistics and hospitality during client visits, including organising trade fairs in India and globally- Oversaw systems for all processes followed by employees, including daily entries - Implemented security systems in the office premises… Show more Employee Management and Admin- Headed recruitment for hiring marketing managers and other support staff - Increased sales and marketing techniques for the company via government tenders , trade shows and networking- Managed the entire logistics and hospitality during client visits, including organising trade fairs in India and globally- Oversaw systems for all processes followed by employees, including daily entries - Implemented security systems in the office premises, including safety gear for heavy equipment- Overhauled the employee programs for employee engagement and morale boosting, and resolving employee conflicts and grievances. - Coordinated extra curricular activities for employees, including occasions like birthdays and farewells- Led seminars for employees including implementing strict anti harassment policies at workplaceIT management- Reorganised backup server systems for company data- Revamped network issues, ensuring overall network security like updating firewall, updating anti virus and anti-malware systems in office computers using Linux systems- Conducted training for employees to maintain password hygiene and two factor authenticationMarketing- Managed CRM, introducing database of existing clients and creating a repeatable sales process- Organised trade shows for promotion of the company in India (Delhi, Mumbai - 2017) and Germany (Nuremberg - 2018, 2019). Show less

Responsible for onboarding of new recruits and scheduled/ rescheduled their work shifts.

- Conducted data surveys about the market trends in software solutions, big data and IT in general

- Managed the entire Gujarat chapter administration to expand bilateral partnership between Indian and Canadian companies- Organised events and seminars including logistics management. coordinating event structure and event flow- Hosted conferences for promotion of Indo - Canadian partnership - Piloted promotional newsletters including design and content writing as a part of building public relations- Oversaw balance sheets for Gujarat chapter- Managed social media presence… Show more - Managed the entire Gujarat chapter administration to expand bilateral partnership between Indian and Canadian companies- Organised events and seminars including logistics management. coordinating event structure and event flow- Hosted conferences for promotion of Indo - Canadian partnership - Piloted promotional newsletters including design and content writing as a part of building public relations- Oversaw balance sheets for Gujarat chapter- Managed social media presence including Linkedin and Facebook accounts for Gujarat chapter Show less

- Provided billing support to customers.- Provided tier 1 tech support with phone related glitches and mobile technology issues and providing technical support

Provided tier 1 technical support to customers having technical glitches in their video recording devices