Pavitra V Email & Phone Number

Anz Ssi Pvt Ltd, Bangalore, India

Role & Responsibilities: Executed Bank-wide Operational Loss Database (BOLD) & Audit reporting activities for key stakeholders Provided input for the Risk Forum & Hub meetings which includes details on risk incidents, audit updates, compliance details, legal, HR, transport issues, IT updates and an overall perspective on the health of the off-shore office Prepared Compliance reports to monitor ANZ Essentials policy Conducted Quarterly Global BOLD review  Documented business processes handled for knowledge management and training purposes Performed ad-hoc reporting & maintained accuracy adhering to timelinesAdditional Responsibilities & Firm Initiatives:  Contributed process improvement ideas which reduced time taken to prepare the Commercial Audit report from 1.5 working days to 90 minutes  Organized team learning event, coined the ‘Risk Café’, which brought about awareness of Assurance activities & built rapport with key Business Assurance Managers  Conducted the Mid Year Pulse Check for Senior management to identify things on-track and key improvement areas Recognition:Received quarterly award for professional excellence

Anz Ssi Pvt Ltd

Invited by senior management in ANZ, Melbourne to conduct an end-to-end process review of 2 commercial banking products for 2 months (12th Jan-13th March, 2013), as part of a pre-audit process.Role & Responsibilities while in Melbourne: Documented Commercial bills & Indemnity guarantees business processes by interviewing all stakeholders Replaced dated documentation with new process maps created for all functions carried out by the business Developed a process improvement roadmap to structure and streamline business workflows Transitioned Bankwide Operational Loss Database (BOLD) & Audit reporting. Documented procedure guides, trained colleagues & delivered timely reportsRole & Responsibilities as an Assurance Analyst: Performed Quality Assurance for the credit assessment process Functioned as Subject matter expert for 6 processes in relation to Anti-Money Laundering and Compliance testing Handled escalations from frontline staff in Australia and resolved them within 1 business day Executed risk reporting for the department that was used in Risk Forum meetings Documented processes and handled training of new hires & cross skilling of existing staffAdditional Responsibilities & Firm Initiatives: Conducted mock audits & resolved problem areas, prior to the actual audit, which enabled the department to achieve a high rating Contributed process improvement ideas which reduced time taken to complete tasks by 20% Transitioned 4 processes from Australia to India, of which, I setup two processes end-to-end and served as the document author, primary contact, coordinator & trainer for the third process Involved in process mapping, documentation, creation of Share Point portals and QA test script generation Performed Risk Assessments for all unsupported applications used by the department Streamlined the Key Control testing process to check the effectiveness of the controls put in place to prevent/mitigate the inherent risk

Bengaluru Area, India

Roles & Responsibilities: Valuated properties sent through various sales channels & faxed out the completed reports to the requestor Approved delay requests from valuation firms Ensured the 2 hour SLA was met with highest quality Acted as the Quality Checker for the team – took corrective measures to rectify the error and provide relevant feedback to ensure better quality in the future Handled escalations in a timely fashion Maintained communication with Melbourne counterparts Maintained documentation and shared knowledge updates with the team  Trained new joinees and cross-skilled existing staff Acted as a back-up for ATOM related meetings

Pgdfm, Finance And Financial Management Services

Bachelor'S Degree, Bbm

Education record