Picking up clients and transporting between places.-Safe and accurate transportation from place to place.-Organizing bussines trips for VIP clients.-Transportation of valuables.-Organized school trips for Private School students.

Servicing customers through the sale of PEPSI's complete selection of carbonated beverage brands.-Daily tour of POS visits along planned routes.-Compliance for trade standards.-Improving sales and promotions.-Realisation of goals, collection.-Monitoring prices and market trends.

Sales of household appliances, TV and PC equipment.-Contact with customers and product presentation.-Online orders receipt and realisation of delivery of goods.-Processing of in/out bills, prices leveling and docs archive.-Receiving and organizing the storage.-Constant work on improving the general customer experience in order to improve sales.

Online Sales of household appliances, TV and HI-FI equipment.-Contact with customers, orders receipt and realisation of delivery of goods.-Receiving and organizing the storage-Processing of in/out bills, prices leveling and docs archive-Creating advertising campaign and visual identity on social networks-Constant work on improving the general customer experience in order to improve sales

Administrative, logistics and customer support work so the Business SalesRepresentatives can focus on selling products.- Creating contracts, warranties, price lists and all the "paper-work" (trackingdocumentation & archive)- Communication with relevant sectors at Vip Mobile- Improving communication with Vip Mobile, resolving issues and customer requests- Workshops with BSR-s, technical education, helpdesk support in-charge- Planning monthly targets with supervisors

Resolving all customer inquiries, requests and complaints regarding technical issues of products and services, in the form of dirrect customer support or internal support- Remote technical support to customers- Ensuring quality for each contact with customers in accordance with Customer Service and Company standards- Creating and updating technical knowledge base for team members and other employees- Giving technical directions and those related to queries, requests and complaints process to other company organizational units who are also providing operational support to customers- Handling customer technical inquiries, requests and complaints, submitted through different channels – phone (consult and transferred calls), CRM request forms, etc.

Handling customer contacts, inquiries and complaints regarding company products and services, financial issues and GSM technical related issues as first level support via contact channels (phone, email...)- Effectively managed a high volume of inbound and outbound customer calls- Accurately documented, researched and resolved customer service issues- Identified chronic customer issues by creating and maintaining customer complaint log- Resolved customer issues in a clear, courteous and straightforward manner- Followed up with clients to ensure optimal customer satisfaction

- processing client payments in multiple source systems- creating reports and reconciliation of daily cash received- preparing accounts and tax reports- administering payrolls and controlling income and expenditure- auditing financial information- compiling and presenting reports, budgets, business plans, commentaries and financial statements- analysing accounts and business plans- meeting and interviewing clients- managing colleagues, workloads and deadlines