Pavlo Startsev Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

• Create ad hoc and weekly/monthly management reports using Oracle Analytics tools• Refine and enhance reports using advanced Excel functions and features• Maintain and update employee stat sheets to ensure accurate and up-to-date records• Generate and manage tickets to report system problems• Complete various professional development courses at the Canada School of Public Service

Edmonton, Alberta, Canada

• Conducting data entry and maintaining accurate records to ensure efficient operations andcompliance with company standards• Managing phone calls to address customer inquiries promptly and professionally, providing excellentcustomer service and enhancing overall satisfaction• Assisting customers in selecting furniture by understanding their needs and preferences, offeringpersonalized recommendations, and ensuring a positive shopping experience• Collecting statistics through voluntary surveys to gather data on customer engagement and storeoutreach, categorizing responses, and providing raw data to management for analysis