Experienced and professional Senior Client Account Manager with over 27 years experience the last 12 of which spent organising delivery of technical training for Data Scientist and Analysts, Software Developers, DevOps and other IT Professionals. I have successfully arranged multiple high-quality training events in a wide gamut of technologies including:- Python, Data Analytics, Machine Learning, AI, Pandas, Numpy, SciPy- Data Visualisation, Power BI, Tableau- DevOps, Docker, Terraform, Puppet, Ansible, Azure, AWS, Kubernetes, Microservices - Microsoft ASP.NET, C#, MVC, WCF, WPF, WWF, Entity Framework,- Web development,HTML5, JavaScript, Angular, React, Ionic, Node- Mobile native app development in Android iOS- Security - PCI DSS Compiance, OWASP Awareness, threat Modelling, Code Reviews, CISSP, CISM- Java, Spring, Hibernate, Scala, Weblogic- Oracle (DBA, PL/SQL, Performance/Tuning, OWB, Fusion Middleware, ADF, Webcenter, BI, APEX)- SQL, BizTalk, SharePoint, - Business Process Management, Business Process Re-Engineering- Agile Scrum Methodologies including Professional Scrum Master Certification TrainingKey skills:Very strong relationship management, to director level, at ease maintaining, managing and servicing existing clients and equally adept at opening doors and establishing new relationships and clients. Extensive negotiation experience, articulate, numerate and an easy communicator of critical and complex information clearly and concisely. Versatile project management skills able to coordinate virtual teams, efficiently gaining trust and motivating contribution towards common goals and outcomes.Expertise in organising all aspects of technical training, working with client stakeholders to gather and specify requirements and match with the very best instructors in the industry and work with all to create tailored curricula. Also skilled in setting-up either face-to-face events and virtual delivery platforms using Microsoft Teams, Zoom, WebEx and Adobe Connect. My experience also includes working with client procurement departments for successful supplier on-boarding, issuing and ensuring all invoicing is settled and maintaining L&D relationships offering a competent resource to L&D professionals for technical training requirements.