Pav Singh Email & Phone Number

Leicester

• Providing excellent customer service over the telephone and email.
• Conflict and resolution management, giving customers full support across all types of queries.
• Consistently achieved all KPIs and received awards for excellence in customer service.
• Provided a high level of internal and external colleague care/training.
• Provided customers with accurate and cost effective quotations.
• Prepared coaching and support sessions for new recruits within the business.

Birmingham, United Kingdom

• Responsible for the lead generation, restaurant partner acquisition, consultative growth and business development of the network of restaurants and takeaways on the Supermeal platform.
• Due to the 'start up' nature of this business, a lot of cross-departmental responsibilities were also taken in terms of marketing and operations.

Leicester, United Kingdom

• Generating new prospect leads and new accounts over the telephone and face-to-face.
• Role involved telesales, face to face selling (B2B), Negotiations and Presentations.
• Consistently grew the gross profit and achieved the targets as set out in the Account Manager Scheme.
• Achieved Sales productivity and revenue targets
• Provided a high level of internal and external customer care.
• Provided customers with accurate and cost effective quotations.

Warwick, UK.

• Offering operational support to the Technical Solutions Management team as well as liaising with Strategic Outsourcing and Delivery Teams.
• Governance of TSM resource management.
• Coordinating workload and resource requests,
• Creating and maintaining databases (client data related),
• Conduct market and competitive analysis.
• Project Management in various opportunities,

• Provided excellent customer service to clients and liaised with the technical and engineering departments to resolve customer queries.
• Used initiative and communication skills to promote offerings to customers.

• Governance of customer databases
• Offered excellent customer service to customers for all purposes.
• Initiated my experience in complaint and resolution management.

Bachelor’S Degree, Business Economics, 2;1

Activities and Societies: Badminton, American football, Sheffield Business SchoolBusiness Economics Graduate (BaHons 2:1), Sandwich course.

A Levels, Business Studies, Economics, Mathematics, Respective Grades: A, B, C

Activities and Societies: Badminton, Football.A Levels (Mathematics, Economics, Business Studies), IFS Student Investor Award, Badminton.

High School, Gcse'S, 13 A*- C

Activities and Societies: Badminton Team13 GCSEs A* - C Badminton Team