Pav Singh Email & Phone Number

Leicester

•Providing excellent customer service over the telephone and email.•Conflict and resolution management, giving customers full support across all types of queries.•Consistently achieved all KPIs and received awards for excellence in customer service.•Provided a high level of internal and external colleague care/training. •Provided customers with accurate and cost effective quotations.•Prepared coaching and support sessions for new recruits within the business.

Birmingham, United Kingdom

•Responsible for the lead generation, restaurant partner acquisition, consultative growth and business development of the network of restaurants and takeaways on the Supermeal platform. •Due to the 'start up' nature of this business, a lot of cross-departmental responsibilities were also taken in terms of marketing and operations.

Leicester, United Kingdom

•Generating new prospect leads and new accounts over the telephone and face-to-face.•Role involved telesales, face to face selling (B2B), Negotiations and Presentations.•Consistently grew the gross profit and achieved the targets as set out in the Account Manager Scheme.•Achieved Sales productivity and revenue targets•Provided a high level of internal and external customer care. •Provided customers with accurate and cost effective quotations.•Prepared weekly/monthly figures of sales activity as instructed by the Branch Manager

Warwick, Uk.

•Offering operational support to the Technical Solutions Management team as well as liaising with Strategic Outsourcing and Delivery Teams.•Governance of TSM resource management.•Coordinating workload and resource requests,•Creating and maintaining databases (client data related),•Conduct market and competitive analysis.•Project Management in various opportunities,•Management of online communities and forums.

•Provided excellent customer service to clients and liaised with the technical and engineering departments to resolve customer queries.•Used initiative and communication skills to promote offerings to customers.

•Governance of customer databases •Offered excellent customer service to customers for all purposes. •Initiated my experience in complaint and resolution management.

Bachelor’S Degree, Business Economics, 2;1

Activities and Societies: Badminton, American football, Sheffield Business SchoolBusiness Economics Graduate (BaHons 2:1), Sandwich course.

A Levels, Business Studies, Economics, Mathematics, Respective Grades: A, B, C

Activities and Societies: Badminton, Football.A Levels (Mathematics, Economics, Business Studies), IFS Student Investor Award, Badminton.

High School, Gcse'S, 13 A*- C

Activities and Societies: Badminton Team13 GCSEs A* - C Badminton Team