• Successful network development and analysis, integration and acceptance testing plans for diverse systems.• Providing Support, troubleshooting, and administration of the Infrastructure (i.e. physical servers, VM environment, Network devices, Active Directory, Corporate telephone systems, Providing Support and Maintaining Remote connectivity Server and VPN.• Plan, implement operating systems, apply software patch and new versions updates, and apply security fixes and share knowledge with teammates on Confluence.• Automated the application deployments with Jenkins, AWS, Elastic Search, Github, Docker.• Integrate Git within AWS and performing Code Deployment and executing Code Pipeline.• Help democratize performance testing by left-shifting the process earlier in the SDLC, along with giving the developers the appropriate tools to create and maintain meaningful performance test plans.• Develop and enhance new and existing test cases, test plan, and test strategies• Create and execute automated and manual tests using established standards and procedures• Manage defect tracking, monitor report results and set up test environment using HP ALM.• Analyze system specifications and requirements, participated in formulating Test Strategy and developing Test scenario, created Test Cases for various forms of the Web-Based Application• Implement regression test and Implemented automation framework using Selenium• Analyzing, writing reports & communicating results to colleagues & managers

• Analyzed and processed customers requests to resolve issue on the server side and client side• Researched and resolved customer problems, acting as the customer liaison• Processed necessary paperwork to rebate customer service charges when required• Conducted call-backs on applicable investigations and dealing with ticketing system• Utilized various remote tools to troubleshooting for helpdesk and software support

• Gathered insight from team members and presented performance reports to the manager.• Coordinated various activities (production, materials, engineering, outsourcing, shipping, receiving, controller A, etc.) to respect the master schedule and ensure on time delivery.• Prepared detailed reports for an operational management team.• Participated in training new team members, knowledge transfer. • Performed data entry into customer database, keeping records, monitoring driver daily logs.• Scheduled drivers to pick up and deliver loads to customers or vendors.• Assisted with ACE, ACI, C-TPAT, PIP and FAST in all aspects of dispatch.

• Experience in Manual Testing (Test Case Design, Test Execution and collecting Test Data)• Experience in Front End Testing, Backend Testing and Black Box Testing to check the accurate functionality of the web-based application and Coordinated with Developers in fixing Defects and ensuring QA processes.• Developed Test scenarios and Test procedures based on the Test requirements• Used Test Track to keep track of bugs and Involved in System flow checking and bug fixing