Heading the vendor operations (premium products) & after sales service of different business units. ensuring to provide the best & premium furniture to client without any issue. Managing Vendor's production team, Quality team, Manager, regional Managers & leads.

Heading after sales services PAN India for modular, furniture, home improvement service, home add on solutions, premium kitchen. Ensured to provide the best services to customer with good CSAT.Leading team of managers, leads & Vendor managers

Handled after sales service for Modular, Furniture, Home improvement services & Home add on solutions. 98% TAT achieved to resolved the issue with 4.7 CSAT.

WRAP Art & Design is India’s leading International design group in space, product and art installations based out of Delhi and for the last 5 years have been doing projects across India and Europe (Milan, London and Paris). WRAP has an unconventional perspective to giving the customer a unique (what we call as limited edition) brand experience and a product. This is an attestation to the vision and direction the organization has taken to collaborate with like minded individuals, organizations and entities to leverage the “made in India” brand into the LUXURY industry. We believe in conceptualizing, evolving and executing brand centric unique spaces be it business (commercial, retail, institutional) or residential spaces and distinguishing the client's space from the run of the mill formats ensuring that the space exudes the 'brand personna and philosophy' engaging clients, employees and other stakeholders effectively and delectably. WRAP’s creative direction is given by the Internationally acclaimed product and space designer Gunjan Gupta. WRAP has its own in house PMC and Technical support team and has built strong credentials in the design of space (residential, business and hospitality) and product (luxury and lifestyle).Project Overview: Designing, coordination and execution of InteriorsHigh-end residential Interiors in Golf Links, New Delhi, 24000 Sq.Ft.Proposed Farmhouse project in Dehradoon- 6 Acre

Interior Designing: Estimating material requirements and costs, presenting design to client for approval. Advising client on interior design factors such as space planning, layout and utilization of furnishings or equipment, and color coordination. Subcontracting fabrication, installation and arrangement of carpeting, fixtures, accessories, draperies, paint and wall coverings, art work, furniture and related items. Collaborating with architects, Services(MEP) Consultants, and building contractors for ensuring designs are safe and meet construction requirements.Architectural Design / Project Planning: Managing the design team from conceptualisation of the design through out till execution for various industrial, commercial, institutional and residential projects within cost & time parameters. Reviewing architectural working drawings, engineering drawings, technical specifications, cost estimates for change orders, review & analyze contractor's change order proposals & submittals. Inspecting field sites for observing and evaluating condition and operability of facilities & structures. Finalizing requirements and specifications in consultation with Project Managers.Team Management: Training and monitoring the core design team and supporting staff in order to provide in depth knowledge of various aspects of design and team work. Initiating & developing relationships with decision makers in organizations and client for project completion in time.; InteriorsProject Overview: Designing, coordination and execution of Interiors:-DLF Magnolias(High end residential apartment, Gurgaon)-20 Nos.Jaypee Resort(All Public area-banquet Hall,Perfection area,Bar, Lounge,Lobbies & restaurants etc.)Jaypee Residential(Kalpso Court, paviloin heights, Imperial Towers-2BHK, 3BHK, 4 BHK)Orphans in Needed(Sohna road, Nuh, Haryana)

Development of detail drawing, presentation layouts & site excution for interior & architecture projects.