Pawan Kumar S Email & Phone Number

A Six Sigma Black Belt certified Operations Manager with 15 plus years of experience in successfully leading large teams in Global Business Operations, Quality Management & Process Excellence, Business Consulting, Service Delivery, Product Support, Vendor & Seller Services and Mergers & Acquisitions business areas. Have diverse expertise in driving operations in Enterprise Tech Support, Financial Operations, Cloud Operations & Retail Operations business areas.- Vast experience in driving operations in Product Support, Pre-Sales, Order Management, Quoting Services, Contracts Drafting, Cloud Operations, Retail Services, Vendor & Seller Services business areas.- Responsible for End to End Operations (Delivery, Quality, Governance, Talent Acquisition, Client Engagements, Training & Development). - Rich experience in Business Transitions and Mergers & Acquisitions. Have successfully completed 13 business transitions in the areas of Order Management, Deal Management (Quoting & Contract Drafting), Financial Operations (AR & AP) & Retail Business Operations.- Experience in managing Cloud Operations teams and in depth knowledge on SAAS, PAAS, and IAAS platforms along with service entitlement and support services.- Certified Six Sigma Black Belt professional with expertise in driving Quality Management by designing Internal Audit Framework, delivering Yellow Belt and Green Belt Training Programs, Centralizing UAT Testing for New Product Launches and conducting workshops on Quality Methodologies. - Strong people management skills with expertise in Coaching & Influencing skills. Successfully designed Leadership Programs for Emerging Talent and delivered workshops on Coaching Skills, Time Management, Customer Service and Problem Solving Skills.