•Managing unit sales & national sales (Cluster Sales) for Lemon Tree hotels from East Delhi, Noida market.•Monitors all day to day activities of direct reports.•Developing team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance•Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.•Drive a great working environment for teams to thrive – connect departments to create sense of one team•Participates in sales calls with members of sales team to acquire new business and/or close on business.•Maintain and enhance market penetration with team and regional team based in all sales & marketing offices in India.•Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan•Interact with outside contacts: guests, vendors, and other contacts as needed.•Attends customer events, trade shows and sales missions to build or develop key relationships with customers.•Developing and maintaining great working relationships with key clients and outside contacts to increase revenue.•Utilized CRM to maximize sales effectiveness.

•Managing unit sales & national sales (Cluster Sales) for Lemon Tree hotels from Gurgaon Market.Monitors all day to day activities of direct reports.•Developing team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.•Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.•Drive a great working environment for teams to thrive – connect departments to create sense of one team.•Participates in sales calls with members of sales team to acquire new business and/or close on business.•Maintain and enhance market penetration with team and regional team based in all sales & marketing offices in India.•Monitored sales performance on consistent basis, initiating corrective action as required.•Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan•Interact with outside contacts: guests, vendors, and other contacts as needed•Attends customer events, trade shows and sales missions to build or develop key relationships with customers.•Developing and maintaining great working relationships with key clients and outside contacts to increase revenue•Achieved goals and annual budget projections by developing tactics to improve growth.

•Managing unit sales & national sales (Cluster Sales) for Lemon Tree hotels from Gurgaon Market.•Monitors all day to day activities of direct reports.•Participates in sales calls with members of sales team to acquire business.•Maintain and enhance market penetration with team and regional team based in all sales & marketing offices in India.•Keep the team motivated and guiding towards achieving the hotel revenue goals.•Created and fostered relationships with key clients and stakeholders.•Conducted regular meetings with staff to review performance goals and objectives.•Built strong relationships through excellent communication skills both internally and externally.•Maintained up-to-date knowledge of industry trends, competitive landscape, and customer requirements.

•Managing unit Sales team for Optus Sarovar Premiere.•Maintain and enhance market penetration with a team of 5 and regional team based in all sales & marketing offices in India.•Established relationships with key customers, providing personalized service and support.•Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.•Managed sales team activities by evaluating needs of each territory and participating in sales calls.•Keep the team motivated and guiding towards achieving the hotel revenue goals.•Managing the RFP for the global accounts and pricing them in accordance with the hotel pricing strategies and their business potential for hotel•Managing Leonardo tool for hotel marketing.•Build an accurate and effective database of current and potential clients.•Build a strong network and maintain relationships with key customers & industry partners.•Reporting to Head Sales and assist in planning the sales and revenue strategies by giving timely feedback on the market sales trends and customer expectations.•Implementing the sales and revenue strategies for rooms and function space available to sell in hotel.•Driving sales team to focus on the key accounts for increasing market share from Corporate and intermediary segment.

•Taking care of National sales for Pride Hotels from Gurgaon Market.•Actively calling on different levels of clients from the assigned portfolio.•Facilitate clients to hold Conference, Corporate get-together, Seminar, Training programme, Convention, Business Meet, Theme events, Exhibition, or Holiday Trip.•Developing relationships with key decision-makers in target organizations for business development.•Managed customer accounts and customer relationships.•Established relationships with key customers, providing personalized service and support.

•Taking care of National sales for Sarovar Hotels from Gurgaon market.•Making awareness of the numerous hotels & resorts of Sarovar Group to all Corporate in the trade industry by personal liaison and update all my clients with the latest upcoming hotels.•Dealing with Major RFP accounts for Sarovar Hotels & submit the RFP bid for these accounts.•Facilitate clients to hold Conference, Corporate get-together, Seminar, Training programme, Convention, Business Meet, Theme events, Exhibition, or Holiday Trip.•Developing relationships with key decision-makers in target organizations for business development.•Gather latest related information and development to enable Sarovar Hotels & Resorts to maintain its supremacy in the market.•Capable enough to work under pressure and always over achieved the targets.•Conducted market research (Sales Blitz) to identify new opportunities for growth within existing markets.•Created and maintained strong relationships with customers to ensure their satisfaction and loyalty.•Resolved customer complaints in a timely manner while maintaining excellent standards of service quality.

•Regular Sales call in Mumbai Market.•Sales Calling for getting business from segment identified as target area allotted by the hotel for rooms & conference.•Making day to day reports for sales calls.•Maintaining of Guest profiles for better customer satisfaction and contact•Ensure that the Corporate Clients are given all possible help & information regarding hotel.•Generated leads and followed up on customer inquiries.•Resolved customer complaints in a timely manner while providing excellent customer service.•Achieving the committed targets.