Pawan Kumar Raju
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Pawan Kumar Raju Email & Phone Number

Customer Success Lead at Pibit.ai
Location: Bengaluru, Karnataka, India 12 work roles 2 schools
1 work email found @pibit.ai LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 86%

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Work email p****@pibit.ai
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Current company
Role
Customer Success Lead
Location
Bengaluru, Karnataka, India
Company size

Who is Pawan Kumar Raju? Overview

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Quick answer

Pawan Kumar Raju is listed as Customer Success Lead at Pibit.ai, a with 80 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at pibit.ai and a matched LinkedIn profile for Pawan Kumar Raju.

Pawan Kumar Raju previously worked as Senior Customer Success Specialist at Planview and Customer Success Specialist at Planview, Inc.. Pawan Kumar Raju holds Bachelor Of Engineering (B.E.), Civil Engineering from Reva Institute Of Technology And Management.

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Email format at Pibit.ai

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praju@pibit.ai
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AeroLeads found 1 current-domain work email signal for Pawan Kumar Raju. Compare company email patterns before reaching out.

Profile bio

About Pawan Kumar Raju

Hey there! 👋 As a Customer Success Manager with a focus on client and account management, I'm all about building strong relationships with my customers and helping them achieve their goals 🤝. I truly believe that happy customers are the key to any successful business, and I love being a part of that equation.As a tech enthusiast, I'm excited about the evolution of customer success in the digital age 🚀. By leveraging data and analytics, we can gain valuable insights into our customers' needs and proactively address any issues that arise 💡. I love utilizing cutting-edge technology to enhance the customer experience and help my clients achieve their goals 🛠️.Whether it's implementing advanced analytics software 📈, developing customized digital dashboards 🖥️, or exploring emerging technologies like AI and machine learning 🤖, I'm always on the lookout for new ways to leverage tech in the pursuit of customer success. I've seen firsthand how the digitalization of this field has transformed the way we approach customer management 💻. From onboarding and adoption to retention and renewal, we now have access to a wealth of tools and resources that can help us better understand our customers and their needs 🛠️.When it comes to my approach, I'm a big believer in the power of empathy and active listening 👂, but I also recognize the value of utilizing technology to enhance the customer experience 💻. By staying up-to-date on the latest trends and tools in the digital customer success space, I'm able to provide even more value to my customers and help them succeed in an increasingly competitive landscape.Outside of work, you can usually find me exploring the great outdoors 🌲, trying out new recipes in the kitchen 🍴, or planning my next travel adventure ✈️. And if you ever need a recommendation for a great hiking trail 🥾, I'm your guy!If you're looking for a Customer Success Manager who's passionate about leveraging technology to enhance the customer experience and build strong relationships, let's connect! I'd love to chat about how I can help you and your business thrive.

Current workplace

Pawan Kumar Raju's current company

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Pibit.ai
Pibit.Ai
Customer Success Lead
Bengaluru, KA, IN
Website
Employees
80
AeroLeads page
12 roles

Pawan Kumar Raju work experience

A career timeline built from the work history available for this profile.

Customer Success Lead

Bengaluru, Ka, In

Senior Customer Success Specialist

Current

Bengaluru, Karnataka, India

Apr 2024 - Present

Customer Success Specialist

Bengaluru, Karnataka, India

Sep 2022 - Apr 2024

Teacher Success Manager

Bengaluru, Karnataka, India

- Improved teacher retention rates by 35%: Implemented new onboarding and training programs for teachers, resulting in a significant increase in retention rates.- increased customer satisfaction scores by 30%: Worked closely with teachers and customers to ensure a high level of customer satisfaction, resulting in improved scores on customer surveys.- Achieved 80% renewal rate for teacher subscriptions: Successfully retained all existing teacher customers and upsold additional subscriptions through effective relationship management and customer service.- Launched a new professional development program for teachers: Developed and launched a new program that provided teachers with ongoing professional development opportunities, resulting in increased engagement and job satisfaction.- Developed and executed a successful marketing campaign: Led a successful marketing campaign to promote teacher led student subscriptions, resulting in a 30% increase in sales.- Conducted a needs analysis and developed a new product offering: Conducted market research to identify gaps in product offerings, then developed and launched a new product that met the needs of teachers and school administrators.- Developed and implemented a new reporting system: Created a new reporting system that provided teachers and parents with greater insights into student progress and achievement, resulting in improved educational outcomes.- Led cross-functional teams to achieve key business objectives: Collaborated with product development, sales, and marketing teams to achieve key business objectives, resulting in improved financial performance and market share.- Managed a successful pilot program: Led a successful pilot program to test a new teacher success initiative, then used data analytics to refine and improve the program before launching it more widely.

Sep 2020 - Sep 2022

Cluster Transformation Lead

Bengaluru, Karnataka, India

- Led a cross-functional team to design and implement a school infrastructure improvement program that increased student enrollment by 15% in a cluster of 10 schools. Conducted needs assessments, developed implementation plans, and managed project timelines and budgets. Implemented a stakeholder engagement strategy to ensure community buy-in and support for the program, resulting in a 25% increase in community involvement in school activities.- Designed and implemented data collection and analysis tools to support evidence-based decision-making. Conducted regular data analysis and reporting to inform program strategy and decision-making, resulting in a 15% increase in program effectiveness.

Jun 2020 - Sep 2020

Fellow

Bangalore

- Designed and implemented a comprehensive literacy program that resulted in a 50% improvement in reading levels for 200 students.- Led a team of 10 volunteers in developing and executing extracurricular programs that improved student engagement and motivation, resulting in a 30% reduction in absenteeism.- Developed and delivered teacher training programs that improved teaching effectiveness by 40%, resulting in a more engaged and motivated teaching staff.- Successfully managed a classroom of 35 students with diverse learning needs, achieving a 95% pass rate on standardised exams and improving student confidence and self-esteem.- Established strong relationships with parents, school administrators, and community leaders, resulting in increased support and resources for the school.- Developed and executed a fundraising and resource mobilisation strategy that raised 5,00,000 in funds and in-kind donations to support school programs and initiatives.- Participated in and contributed to community engagement initiatives, including health and sanitation programs, community service projects, and awareness campaigns.- Developed and implemented a data-driven approach to student assessment and evaluation, resulting in more accurate and actionable data on student performance and needs.- Collaborated with other teachers and staff to develop a school-wide culture of academic excellence, resulting in improved school performance and reputation.

Jun 2018 - May 2020

Planning Engineer

India

- Reduced project delays by 12% by implementing a project planning system that accounted for risks and contingencies.- improved project performance by 25% through a data-driven approach to project tracking and analysis.- Streamlined project reporting by creating a centralised dashboard that provided stakeholders with real-time information.- Managed complex projects with budgets ranging from $50M to $100M, delivering on-time and with high client satisfaction.- Improved resource utilisation by 30% by developing a resource allocation and optimisation strategy.- Reduced project risks and associated costs by 40% through rigorous risk assessments and management.- Improved construction quality by 25% through a quality control and assurance program.- Developed and delivered training programs on project management best practices.- Established strong relationships with clients, contractors, and stakeholders, resulting in repeat business opportunities.

Jan 2017 - Apr 2018

Partner Success Manager

Build-Inn

Bengaluru, Karnataka, India

- Spearheaded a data-driven partner retention strategy that delivered a 25% increase in partner retention rates, resulting in a more stable and predictable revenue stream for the business.- Unlocked a 50% revenue growth opportunity by leveraging data analytics to analyze partner performance, identify areas for improvement, and drive targeted action plans to optimize partner performance.- Revolutionized the partner onboarding process by designing and executing a program that delivered a 30% reduction in ramp-up time, driving faster time-to-value for our partners and accelerating revenue growth.- Elevated partner satisfaction scores by 40% by introducing a new engagement model that emphasised proactive communication, personalised support, and data-driven insights.- Optimised partner productivity by 20% by implementing a data analytics system that provided real-time visibility into partner engagement and activity, enabling our team to proactively identify and address performance issues.- Successfully launched a new partner certification program that boosted partner competency levels by 50%, enabling our partners to deliver better outcomes for their customers and drive incremental revenue growth.- Identified and capitalised on new partner opportunities that resulted in a 30% increase in partner acquisition, positioning our business for sustained growth and market leadership.- Improved data quality and accuracy by 15% by developing and implementing a data quality management system that proactively identified and resolved data issues, resulting in more accurate and reliable reporting and analytics.- Established and nurtured strong partnerships with key partners, achieving a remarkable 95% retention rate among our top-performing partners and creating a sustainable competitive advantage for our business.

Feb 2016 - Dec 2016

Vice President

Aiesec Bangalore

Bengaluru Area, India

-Understanding and mapping profile and specificity of student market in India and Coordinating market research globally with other countries.-Up scaling global Outgoing Exchange directions and trends from AIESEC International and adapting them to Local strategies.-Recruitment: Defining timelines and activities for the city ; creating and implementing tracking tools to follow up the weekly results during recruitment-Delivery management: Supporting and tracking of the selection process; Preparation and delivery of the Local Outgoing Preparation Seminars; ensuring conduction of reintegration processes in local level

Jan 2015 - Jan 2016

International Relations Manager

Bengaluru, Karnataka, India

-Building cooperation and relations with other countries to support the growth of AIESEC India-participating in regional and global summits for partnerships and for positioning AIESEC India-Managing and tracking operations with country partners.-Managing stakeholders relations to ensure pipeline for next year. Talent development in the city based on global needs.

May 2014 - Jun 2015

Team Leader

Aiesec Bangalore

Bengaluru, Karnataka, India

Mar 2013 - May 2014
Team & coworkers

Colleagues at Pibit.ai

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2 education records

Pawan Kumar Raju education

Bachelor Of Engineering (B.E.), Civil Engineering

Reva Institute Of Technology And Management

Education record

St Joseph'S Indian High School
FAQ

Frequently asked questions about Pawan Kumar Raju

Quick answers generated from the profile data available on this page.

What company does Pawan Kumar Raju work for?

Pawan Kumar Raju works for Pibit.ai.

What is Pawan Kumar Raju's role at Pibit.ai?

Pawan Kumar Raju is listed as Customer Success Lead at Pibit.ai.

What is Pawan Kumar Raju's email address?

AeroLeads has found 1 work email signal at @pibit.ai for Pawan Kumar Raju at Pibit.ai.

Where is Pawan Kumar Raju based?

Pawan Kumar Raju is based in Bengaluru, Karnataka, India while working with Pibit.ai.

What companies has Pawan Kumar Raju worked for?

Pawan Kumar Raju has worked for Pibit.Ai, Planview, Planview, Inc., Cuemath, and Mantra4Change.

Who are Pawan Kumar Raju's colleagues at Pibit.ai?

Pawan Kumar Raju's colleagues at Pibit.ai include Harsimranjeet Singh, Aditi Mirajkar, Bharat Gera, Vishal Dandge, and Surya S.

How can I contact Pawan Kumar Raju?

You can use AeroLeads to view verified contact signals for Pawan Kumar Raju at Pibit.ai, including work email, phone, and LinkedIn data when available.

What schools did Pawan Kumar Raju attend?

Pawan Kumar Raju holds Bachelor Of Engineering (B.E.), Civil Engineering from Reva Institute Of Technology And Management.

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