Created user Roles and Profiles, security controls , sharing setting and Implemented field level security.Developed various Custom Objects, validation rules on the objects and tabs, Components and Custom links.Defined lookup and master-detail relationships on the objects and created junction objects establish connectivity among objects.Customization, Security Access, Workflow, Approvals, Data Validation, Support Administration,Salesforce.com technology, Relationships and Lookups.Proficient in Creating Custom Page layouts based on record types design and implementation.Experience on Service Cloud Console with Case Management, Groups and Queue.SFDC Configurations/Customizations of User Interface, Page Layouts, Tabs, Custom fields,Custom objects, Validation Rules.Administration in the SFDC application including system Configuration, Automation, Datasetup.Worked on Salesforce.com application to set up activities and customized it to match thefunctional needs of the organization.Email-to-case, Lead and Case assignment Rule functionality.Experience in providing training to new joiners and mentoring the team on technical issues.Trained and educated the business team members regarding the Legacy and Master Data upload in the Application using Data Loader.Involved in communicating with the third-party vendors to integrate Salesforce with the respective systems.Data Migration from Traditional Applications to Sales Force Using Data Loader and Data Import Wizard.Perform Basic to advance level debugging on Apex Classes & Apex Triggers.Knowledge of Basic Rest API’s.Knowledge of Synchronous and Asynchronous apex like Batch Apex, Future methods, or scheduled apex.Have knowledge SOQL and SOSL queries. Configured MFA and SSO.

User ManagementLicenseManagementCreatedReports and Dashboard for ManagementReviewingrecords created by usersAssigning records to usersData Management and Uploading Master Data