Pawan Tuteja Email & Phone Number

Bhopal Area, India

Key Result Areas:  Facilitating market research approach, methodology and integration of findings into product marketing department driving organizations go-to-market approach  Recruiting and developing team of product marketing professionals with same company’ values, innovation and fit with corporate culture; searching and screening new opportunity areas by analyzing company technology, customer requirements, workflows, market trends and competitive gaps  Launch readiness and… Show more Key Result Areas:  Facilitating market research approach, methodology and integration of findings into product marketing department driving organizations go-to-market approach  Recruiting and developing team of product marketing professionals with same company’ values, innovation and fit with corporate culture; searching and screening new opportunity areas by analyzing company technology, customer requirements, workflows, market trends and competitive gaps  Launch readiness and providing technical support to service team, managing upgradation of after sales resources for handling new products in market/regions Directing After-sales, dealers development team & Site Engineers to improve the performance at site, taking various initiatives for service excellence to match the COCR of the Company Developing a marketing plan for the products in conjunction with marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers  Planning the launches of net-new products and releases of existing products, and managing the cross-functional implementation of the plan; formulating, developing & implementing plans for new project launches Delivering technical support to service team, managing upgradation of service resources for handling of new products  Implementing the processes for the dealers & technicians to resolve product issues in “First Time Right”, learning how to perform in-depth technical root cause analysis, identifying and reporting emerging quality issues to concerns Directing training & development of Dealers & Site Engineers to improve the performance at site, taking various initiatives for service excellence to match the COCR of the Company Conceptualizing, formulating & executing long-term and short-term Product Deliverable Plan for domestic & export market Directing the launch of New Product Introduction and managing the current Product line Show less

Bhopal/Greater Noida

At Case New Holland, Bestowed with Best of Best Employee for the Year 2007-08 Conceptualised plans for sales & service operations and implementing them with a focusing on spare parts management; implemented service infrastructure with emphasis on Reach, Response, Relationships and System & Processes Directed training & development of Dealers & Site Engineers to improve the performance at site, taking various initiatives for service excellence to match the COCR of the Company

 Merit of receiving:o All India Best Market Intelligence award on 19th April 2005o Best Zonal Team of the Country in 2003-04 and 2002-03o Best Product Support Manager in 2003-04o Best Zonal Service Engineer in 2003-04 and 2002-03 Recognized for delivering Excellent Technical Support and Market Feedback in 2002-03

-Managing the workshop operations for providing quality service support for tractors at the workshop; while ensuring profitability in operations.-Analyzing the reliability & failure pattern parameters for hydraulic, transmission, clutch system and working on the same for achieving high product performance & reliability.-Imparting continuous on job training to the workshop mechanics, drivers to enhance their knowledge and efficiencies.-Working on continuous process improvement… Show more -Managing the workshop operations for providing quality service support for tractors at the workshop; while ensuring profitability in operations.-Analyzing the reliability & failure pattern parameters for hydraulic, transmission, clutch system and working on the same for achieving high product performance & reliability.-Imparting continuous on job training to the workshop mechanics, drivers to enhance their knowledge and efficiencies.-Working on continuous process improvement projects while curtailing the costs & expenses.Machinery/ Parts Purview- CLAAS, imported from Germany - BUSATIS WERKE, imported from Italy- BEINLICH, imported from Germany - IMEX RAU, imported from FranceSignificant Accomplishments-Analyzed the reliability of hydraulic, clutch system of tractors, comparative field performance of Indian & foreign make harvesting machinery and published the same in International Journal. Show less