• Responsible for Identifying and presenting innovative and creative product solutions, evaluate new product opportunities and bring forward proposals to expand product line• Identifying new segments, flows and opportunities that can be tapped for increasing the spends on cards platform• Obtaining market share by working with sales/business team and develop sales, pricing and positioning strategies for Payment Gateway and Card Management Solutions• Translating product features into… Show more • Responsible for Identifying and presenting innovative and creative product solutions, evaluate new product opportunities and bring forward proposals to expand product line• Identifying new segments, flows and opportunities that can be tapped for increasing the spends on cards platform• Obtaining market share by working with sales/business team and develop sales, pricing and positioning strategies for Payment Gateway and Card Management Solutions• Translating product features into well-articulated Product Requirements Documents, including functional requirements and detailed business rules covering all usage scenarios and collaborating with technology team to ensure product requirements are properly translated to live application• Defining and prioritizing features, functionalities and capabilities of Payment Gateway in an agile way while the needs and development evolve• Ensure product compliance to all external and internal policies/guidelines - legal, tax, regulatory • Overseeing and managing the product on daily basis by rigorously monitoring key performance metrics and coordinate with various teams to take corrective actions if needed• Managing local relationships with Banks, Payment Processors and Payment Networks and other partners Show less

• Directed teams, spread across 9 states, engaged in requirement gathering, analysis, and solution architecture• Led implementation of Supply Chain and Inventory Management solution for Public Health Department impacting 70 million lives in Rajasthan• Devised the rollout plan of a healthcare product for 3000 facilities across Rajasthan, reducing rollout period by 25%• Nurtured a team of 70 associates in healthcare product implementation for national rollout of Supply Chain… Show more • Directed teams, spread across 9 states, engaged in requirement gathering, analysis, and solution architecture• Led implementation of Supply Chain and Inventory Management solution for Public Health Department impacting 70 million lives in Rajasthan• Devised the rollout plan of a healthcare product for 3000 facilities across Rajasthan, reducing rollout period by 25%• Nurtured a team of 70 associates in healthcare product implementation for national rollout of Supply Chain Management solution• Engaged in client relationship management, business development and preparation RFP an RFI documents of as a part of presales and account leadership team Show less

• Provided IT support to billing applications in telecom domain• Conceptualized and implemented knowledge repository of the application, reducing the request turnaround time by 15%• Carried out internal and external quality assurance audits• Played knowledge champion role, maintaining knowledge documents for the entire project