Money Club is an innovative FinTech company transforming ROSCA with AI, connecting verified users for secure savings and loans, empowering 400M lower middle-class Indians.Roles & Responsibilities:• Spearheaded data-driven strategies, boosting customer acquisition by 25%.• Conducted market research and analysis, driving three new product features with an 18% increase in user engagement.• Collaborated with teams to streamline processes, reducing project delivery time by 15% and improving efficiency by 10%.• Executed business improvement plans using Power BI, supporting senior management in strategic decisions.• Analyzed large datasets with advanced Excel, optimizing customer onboarding and reducing churn by 12%.• Developed documentation for business requirements and project plans, ensuring team alignment.• Led training sessions on data analysis and process improvement, enhancing team productivity.

As a Business Analyst at Doubtnut, a leading EdTech company, I played a pivotal role in driving data-driven decision-making and process improvements that significantly contributed to the company’s growth and user engagement. Leveraging a strong foundation in data analysis and market research, I consistently delivered actionable insights that informed product development, marketing strategies, and operational enhancements.Key Contributions:• Data-Driven Strategy Development: Led the creation and implementation of data-driven strategies that enhanced student engagement by 20%, directly supporting the company's mission to provide accessible education solutions.• Market Research & Competitive Analysis: Conducted thorough market research and competitor analysis to identify emerging trends and opportunities, driving the successful launch of new features that increased user retention by 15%.• Process Optimization: Collaborated with product, marketing, and tech teams to streamline workflows, reducing project completion times by 12% and improving overall operational efficiency by 10%.• Advanced Data Analytics: Managed and analyzed large datasets using Excel and Power BI, ensuring data accuracy and integrity while providing valuable insights that informed strategic decisions.• Customer Experience Enhancement: Worked closely with customer support and product teams to optimize the user experience, resulting in a 10% reduction in support queries and a 15% increase in positive feedback.• Documentation & Reporting: Developed comprehensive documentation, including business requirements, functional specs, and project reports, facilitating clear communication and alignment across departments.• Team Training & Mentorship: Provided training to new team members on data analysis techniques and best practices, fostering a culture of continuous improvement and knowledge sharing within the team.