Opening and Closing: Responsible for opening and closing the store, including arming anddisarming store alarms.Cash Management: Counting and balancing tills and float at the beginning and end of eachshift, conducting daily safe audits, and preparing daily deposits.Inventory Management: Restocking shelves, barrels, tubs, and displays. Facilitating andassisting with placing and receiving Warehouse and Direct Store Delivery (DSD) orders.Staff Supervision: Leading and motivating staff to perform their duties effectively. Assigningtasks and break times, and ensuring tasks are executed correctly and timely.Training and Development: Coaching staff to uphold Bulk Barn standards and providingnecessary training.Customer Assistance: Assisting customers in a manner

Handling Inquiries: Answering incoming customer inquiries via phone, email, and chatplatforms. Providing accurate and timely responses to questions about products, services, andaccount details.Issue Resolution: Listening to customers, analyzing their needs, and offering adapted solutions.Taking appropriate action to efficiently resolve issues.Promoting Products: Identifying customers’ needs for additional products and services, andpromoting special offerings.Processing Transactions: Processing orders, forms, applications, and requests for refunds orexchanges, ensuring all customer transactions are completed efficiently.Administrative Tasks: Managing schedules, data entry, and other clerical duties.