Pawan Kumar Email and Phone Number

• Managing project delivery, optimizing resources, ensuring quality, nurturing client relationships, and maximizing revenue opportunities.• Proactively addressed client concerns and ensured their satisfaction to foster long-term partnerships.• Identified opportunities for upselling or cross-selling additional services to existing clients.• Explored new business opportunities and pursued strategic partnerships to expand the company's revenue streams.• Monitored project… Show more • Managing project delivery, optimizing resources, ensuring quality, nurturing client relationships, and maximizing revenue opportunities.• Proactively addressed client concerns and ensured their satisfaction to foster long-term partnerships.• Identified opportunities for upselling or cross-selling additional services to existing clients.• Explored new business opportunities and pursued strategic partnerships to expand the company's revenue streams.• Monitored project performance closely to identify areas for revenue enhancement and implemented corrective measures as needed.• Conducted thorough resource planning to allocate the right talent and skills for each project.• Extensive experience working with both onshore and offshore teams always ensuring alignment to project scope and deliverables.• Managing meetings, facilitating workshops, delivering presentations, conducting individual and group training sessions on Microsoft NAV. Show less

• Understanding Business needs and requirement gathering workshop facilitation.• Document Requirements, review sessions and Approvals.• Ownership to Facilitate requirement clarification conferences, WSR and MSR meetings. • Ownership to lead Project team members during development phase.• Exposure in GUI Design [Proto type], Unit and UAT Test Case design and review. • Business process KT/Training sessions and coordination with Functional, SQA and Development… Show more • Understanding Business needs and requirement gathering workshop facilitation.• Document Requirements, review sessions and Approvals.• Ownership to Facilitate requirement clarification conferences, WSR and MSR meetings. • Ownership to lead Project team members during development phase.• Exposure in GUI Design [Proto type], Unit and UAT Test Case design and review. • Business process KT/Training sessions and coordination with Functional, SQA and Development team.• Responsible for SIT and Functional testing to certify requirement meets expectations.• Worked on master data gathering, review and update the Gaps during development and UAT phase.• Ownership with core team member to participate in UAT, Pilot and GO Live implementations.• Assisted in Change Requirement documentations and effort estimation.• Responsible to coordinate Training team and Support team Show less

• Requirement traceability matrix study to analyze project requirements• GAP analysis and documentation for customized and standard functionalities• Onsite client visit for Requirement gathering and understanding the business process in outlets.• TO BE Business process documentation and reviews to finalize the process• System Integration requirement gathering and mapping with existing solution• Prepared Minutes of Meetings, Requirements change log and Traceability… Show more • Requirement traceability matrix study to analyze project requirements• GAP analysis and documentation for customized and standard functionalities• Onsite client visit for Requirement gathering and understanding the business process in outlets.• TO BE Business process documentation and reviews to finalize the process• System Integration requirement gathering and mapping with existing solution• Prepared Minutes of Meetings, Requirements change log and Traceability matrix• Dealt with development and SQA team on business processes clarification to meet client expectations.• Assisted Technical writer in preparing Functional documents and Use case documents for the complete application• Prepared data templates for masters and transaction data migration• Configuration in Development and replica to test instance• Internal Release Review and update the GAP Analysis• Performed Functional testing, Performance and Regression testing of the application• Prepared UAT scripts to show case application• Proto type application show case with core team members and drafting review points • Experience of client interaction, onsite-offshore coordination, across teams• Interacting with development and SQA team for resolving the bugs• Successful completion of 86 rollouts within scheduled dates Show less