Pawan Kumar Email & Phone Number

United States

Mountain View, California, Us

Managing teams of Full time Employees and Contract works to optimize and drive delivery of various portfolios in Small Business & Self-Employed Group. • Partnering with leadership team by contributing to planning, executing, and overseeing operations for multiple cross functional teams. This involves collaborating with engineering, product management, operations, and various business units within Intuit, as well as other cross-functional groups.• Managing stakeholder expectations by owing and driving the program from inception to delivery. • Established operational rhythm, addressed issues, risks and barriers, facilitate planning, forecasting, and budgeting activities. Also providing independent assessments and recommendations to drive informed decisions, maintaining a high-level perspective, offering clarity on goals and mission, and delving into details as needed to enact transformative change for continuous improvement.• As a member of the TPM group, working to harmonize central PMO processes, tools and best practices within organization thus ensuring a greater visibility and transparency in PMO practices. • Supervised a team of contractors spread across 3 continents and various experience levels, offered direction in formulating, and overseeing goals, providing coaching and mentoring, addressing challenges, and executing other essential tasks needed to establish and maintain an exceptionally effective team.• Developed new planning process to be adopted across intuit using integration of Aha, JIRA and Smartsheet. • Identifying technical dependencies and any gaps, capabilities needed and engaging the proper technical experts to solve the problem.• Regularly interacting with leadership to provide detailed report about progress and roadmap for the product.

Reston, Va, Us

Managed various client accounts in Financial Services domain (Morgan Stanley, Barclay's) , High Tech domain (Symantec) , Health Care Life science Service providers (AAMC) and Pharma (Otsuka/EISAI) .• Managed program related to digital transformation initiative, VEEVA Implementation and Enhancement, Data Centre Migration, Mobile application development, Implementation of Oracle and Salesforce.com related applications.• Developed program road map & project plan using standard tools & customized templates.• Regularly interacted with business unit leaders to provide visibility to project status (key decisions, dependencies, issues, risks, metrics) on standard cadence through status reporting and program / workstream reviews• Worked closely with project sponsor, cross-functional groups, and other project managers to set up and develop scope, deliverables, needed resources, work plan, budget, and temporal order for new initiatives.• Identified, assessed and mitigated risks, provided escalation management, anticipated and made trade-offs, balanced the business needs versus constraints.• Improved development and QA cycles continuously by introducing new hybrid processes and thus decreased release cycle time by 25%.• Ensured the adherence and alignment of work as per SOW so that all deliverables meet time and quality requirements and are under budget.• Identified new engagement opportunities, account expansion and increasing revenue.• Single point of contact for any escalation from Client Sponsor.

Roseland, New Jersey, Us

Implemented Oracle CRM Suite for Paycheck processing at various locations of ADP. Responsible for developing and writing product road maps. Manage product from requirement specifications through release together with customers, partners, marketing, sales, production, architecture design and development individuals.

Austin, Texas, Us

Worked as a Senior Consultant/Functional Analyst in Client Relationship Management (CRM) applications group. Provided consultancy for Field Service, Mobile Field Service and Tele Service Products. Workedextensively on integration projects of Oracle CRM and ERP modules.

Round Rock, Texas, Us

Worked as Associate for their client SHL U.K.

Mba, International Business And Finance

Bachelor Of Engineering, Computer Science And Engineering

Education record