At Intuit, steering complex technical programs within the Small Business & Self-Employed Group, GTM group and others, my role involves close partnership with leadership and cross-functional teams to enhance operations and delivery. With a strategic focus on program management, I have established a robust operational rhythm that addresses key issues and drives stakeholder satisfaction through meticulous planning and execution.Leveraging deep expertise in Agile methodologies and change management, my contributions have been pivotal in orchestrating digital transformation initiatives. The successful management of diverse portfolios, from Salesforce applications to Oracle CRM implementations, underscores my dedication to facilitating technological innovation and program delivery excellence.
Smithrx
View- Website:
- smithrx.com
- Employees:
- 441
- Company phone:
- 1-888-843-5449
-
Principal Technical Program ManagerSmithrxUnited States -
Principal Technical Program ManagerIntuit Mar 2020 - PresentMountain View, California, UsManaging teams of Full time Employees and Contract works to optimize and drive delivery of various portfolios in Small Business & Self-Employed Group. • Partnering with leadership team by contributing to planning, executing, and overseeing operations for multiple cross functional teams. This involves collaborating with engineering, product management, operations, and various business units within Intuit, as well as other cross-functional groups.• Managing stakeholder expectations by owing and driving the program from inception to delivery. • Established operational rhythm, addressed issues, risks and barriers, facilitate planning, forecasting, and budgeting activities. Also providing independent assessments and recommendations to drive informed decisions, maintaining a high-level perspective, offering clarity on goals and mission, and delving into details as needed to enact transformative change for continuous improvement.• As a member of the TPM group, working to harmonize central PMO processes, tools and best practices within organization thus ensuring a greater visibility and transparency in PMO practices. • Supervised a team of contractors spread across 3 continents and various experience levels, offered direction in formulating, and overseeing goals, providing coaching and mentoring, addressing challenges, and executing other essential tasks needed to establish and maintain an exceptionally effective team.• Developed new planning process to be adopted across intuit using integration of Aha, JIRA and Smartsheet. • Identifying technical dependencies and any gaps, capabilities needed and engaging the proper technical experts to solve the problem.• Regularly interacting with leadership to provide detailed report about progress and roadmap for the product. -
Program ManagerGenpact Headstrong Capital Markets Dec 2009 - Mar 2020Reston, Va, UsManaged various client accounts in Financial Services domain (Morgan Stanley, Barclay's) , High Tech domain (Symantec) , Health Care Life science Service providers (AAMC) and Pharma (Otsuka/EISAI) .• Managed program related to digital transformation initiative, VEEVA Implementation and Enhancement, Data Centre Migration, Mobile application development, Implementation of Oracle and Salesforce.com related applications.• Developed program road map & project plan using standard tools & customized templates.• Regularly interacted with business unit leaders to provide visibility to project status (key decisions, dependencies, issues, risks, metrics) on standard cadence through status reporting and program / workstream reviews• Worked closely with project sponsor, cross-functional groups, and other project managers to set up and develop scope, deliverables, needed resources, work plan, budget, and temporal order for new initiatives.• Identified, assessed and mitigated risks, provided escalation management, anticipated and made trade-offs, balanced the business needs versus constraints.• Improved development and QA cycles continuously by introducing new hybrid processes and thus decreased release cycle time by 25%.• Ensured the adherence and alignment of work as per SOW so that all deliverables meet time and quality requirements and are under budget.• Identified new engagement opportunities, account expansion and increasing revenue.• Single point of contact for any escalation from Client Sponsor. -
Lead Systems AnalystAdp Jan 2007 - Dec 2009Roseland, New Jersey, UsImplemented Oracle CRM Suite for Paycheck processing at various locations of ADP. Responsible for developing and writing product road maps. Manage product from requirement specifications through release together with customers, partners, marketing, sales, production, architecture design and development individuals. -
Senior Consultant - Functional AnalystOracle Mar 2004 - Sep 2006Austin, Texas, UsWorked as a Senior Consultant/Functional Analyst in Client Relationship Management (CRM) applications group. Provided consultancy for Field Service, Mobile Field Service and Tele Service Products. Workedextensively on integration projects of Oracle CRM and ERP modules. -
AssociatePerot Systems Jul 2002 - Mar 2004Round Rock, Texas, UsWorked as Associate for their client SHL U.K.
Pawan Kumar Education Details
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Baruch CollegeInternational Business And Finance -
Dehradun Institute Of TechnologyComputer Science And Engineering -
Halwasiya Vidya Vihar
Frequently Asked Questions about Pawan Kumar
What company does Pawan Kumar work for?
Pawan Kumar works for Smithrx
What is Pawan Kumar's role at the current company?
Pawan Kumar's current role is Principal Technical Program Manager.
What schools did Pawan Kumar attend?
Pawan Kumar attended Baruch College, Dehradun Institute Of Technology, Halwasiya Vidya Vihar.
Who are Pawan Kumar's colleagues?
Pawan Kumar's colleagues are Trevor Rasmussen, Michael Newcomb, Cameron Bettolo, Sovanny May, Cpht, Ramona Belanger, Lindsay Rogers, Sherry Ta.
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