Pawan Malhotra Email & Phone Number

Sydney, New South Wales, Australia

- Develop skills and strategies to automate the Arista network infrastructure.- Network deployment, validation and troubleshooting using network automation tools including Ansible, Python, and Arista AVD (Arista Validated Design).- Point of contact for issues involving Arista Cloud Vision and Arista Validated Design in the ANZ region.- Assume responsibility for resolving high-priority or sensitive customer issues, ensuring service restoration and customer satisfaction through systematic problem-solving methods and meeting service level agreements (SLAs).- Working with other engineers to troubleshoot and diagnose network defects and validate fixes to those defects.- Working closely with engineering teams on critical customer engagements.- Assisting peers in technical case management and technical queries.- Mentor and train the new joinees. - Provide top-level technical support for hardware and software troubleshooting , including Arista deep-buffer switches (7280/7500), ultra-low latency switches (7130/7150), Feature rich switches (7050/7060), and Arista Cloud Vision Platform.- Document customer communication and recurring technical issues to support product quality programs and product development.- Recreating complex network issues in the testing environment for accurate troubleshooting.- Reporting bugs in the hardware or software systems with proper documentations and visibility for future reference.

Sydney, New South Wales, Australia

Developing deeper understanding of protocols, topologies and troubleshooting: - Datacenter technologies (including CLoS networks, VxLAN, 2-and-3 tier architectures) - L3 protocols (including BGP and LU, OSPF, IS-IS, multicast, Segment Routing Extensions) - L2 protocols (including Spanning Tree Protocols, VLANs, LAG, MLAG) - Industry standard ASIC architecturesStaying on top of the Internship program and being proactive in delivering all the assignments including assigned customer issues and projects.Working with other interns and technical solutions engineers to troubleshoot and diagnose software defects and validate fixes to those defects.Participating in project meetings and presenting status of projects and assignments.Setting up networking equipment in the lab to support test and recreation efforts.

Melbourne, Victoria, Australia

Responsibilities:● Provided consultation for the implementation of ISO 27001.● Analysed system risk to identify and implement appropriate security countermeasures.● Made recommendations to improve security procedures and systems.

Melbourne, Victoria, Australia

Responsibilities:● Delivered ISMS Policies and Procedures for ISO 27001. ● Identified vulnerabilities through manual penetration testing and worked on developing a framework to perform automated vulnerability scans.● Delivered functionalities to perform automated vulnerability scans.

India

Responsibilities:● Developed new products and services to improve air quality in a closed space.● Implemented our solution at IASRD (Institute of Applied Systems & Rural Development) – NGO to improve their indoor air quality. ● Managed 10-20 different contractors to provide services to the clients.● Integrated the products with online marketplaces such as Amazon and Flipkart. ● Achieved higher customer reach by utilizing social media marketing.● Mentored social media and graphic design interns to develop social media marketing strategies.● Brought in new clients like – Gold's Gym, Elegant Auto Accessories, Aspire Coworking, Tech Ferry and many more.● Improved the effectiveness of our solution through data analysis by recording data and preparing reports, summaries and charts interpreting results.● Operated emission monitoring devices to verify proper operations and compliance with state and central regulations.

Master Of Information Technology, Cybersecurity, Wam 77.33

Bachelor Of Technology - Btech, Computer Science, 75 %

Pcm + Cs, 92.6 %

Activities and Societies: Vice Sports Captain Senior (2011). House Captain (2012). Best Athlete Senior Boys (2012). Secured 1st position.