Vice President Service Delivery
Current
Jun 2024 - Present
AeroLeads people directory · profile
Pawan Pratap Singh Email & Phone Number
VP Service Delivery at Intelegencia
at
Intelegencia
2 phones found
area 981
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
VP Service Delivery at Intelegencia
Location
Metro Manila, Philippines, Philippines
Company size
Who is Pawan Pratap Singh? Overview
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Quick answer
Pawan Pratap Singh is listed as VP Service Delivery at Intelegencia at Intelegencia, a company with 284 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows phone signal with area code 981 and a matched LinkedIn profile for Pawan Pratap Singh.
Pawan Pratap Singh previously worked as Vice President Service Delivery at Intelegencia and Sr Director Operations at Intelegencia. Pawan Pratap Singh holds Pgdbm, Major In It, Minor In Hr from Institute Of Management Technology, Ghaziabad.
Company email context
Email format at Intelegencia
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Intelegencia
Review company-level records connected to Pawan Pratap Singh before choosing the right outreach path.
Profile bio
About Pawan Pratap Singh
Experienced head of operations with a demonstrated history of working in the information technology and services industry currently handling a P&L of 15+ million USD. Strong operations professional skilled in Service Delivery, Process Migration and Operations Management.Diverse background of working in multicultural environments, having been stationed abroad in Philippines, UAE and the UK.BPO/Call center experience includes handling Voice/Email/Chat, Tech/Non Tech/Customer Service/Sales/Insurance/eCommerce/Back office.My exposure in Business Operations has enabled me to carry out Strategic Planning & Growth in a competitive business environment by focusing on Client as well as Internal KPIs and factors like CSAT/NPS, FCR, P&Ls/Margins, Employee Retention/Agent Lifecycle and Employee Engagement.
Listed skills include Bpo, Team Management, Management, Vendor Management, and 36 others.
Current workplace
Pawan Pratap Singh's current company
Company context helps verify the profile and gives searchers a useful next step.
Intelegencia
14 roles · 13 years
Pawan Pratap Singh work experience
A career timeline built from the work history available for this profile.
Sr Director Operations
Head of Operations for BPO | eCommerce | Back Office. Managing 1000+ employees spread across 3 sites in Philippines & 1 in India
Apr 2020 - Jun 2024
Investor
Current
2013 - Present
~13 yrs 5 mos
General Manager Operations
Wns Global Services Philippines Inc.
Insurance
Oct 2017 - Mar 2020
Head Of Operations
Heading the Service Delivery for one of the most well established and reputed Financial Accounts. Currently managing 400+ FTE catering to the US markets.
Mar 2016 - Jul 2017
Sr Manager, Operations
Convergys India Services
US, UK clients
Jul 2011 - Feb 2016
Sr Manager, Operations
Convergys Philippines Services
Sep 2010 - Jul 2011
Sr Manager, Operations
Convergys India Services Pvt Ltd
Feb 2002 - Aug 2010
Freelance Instructor
Sillcom Systems
Dec 2001 - Feb 2002
System Administrator & Faculty
Sillcom Systems
Jul 2001 - Dec 2001
Faculty
Edutech Informatics
Mar 2001 - Jun 2001
Lobby Manager
Nov 1999 - Nov 2000
Foa
Ritz Plaza Hotel, Fujairah, U.A.E.
Jun 1998 - Oct 1999
Foa
Welcomgroup Maurya Sheraton Hotel & Towers
May 1996 - Feb 1998
Team & coworkers
Colleagues at Intelegencia
Other employees you can reach at intelegencia.com. View company contacts for 284 employees →
JS
Jitendra Singh
Colleague at IntelegenciaBareilly, Uttar Pradesh, India, India
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SD
Sahil Dhyani
Colleague at IntelegenciaWest Delhi, Delhi, India, India
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DP
Dhiru Pathak
Colleague at IntelegenciaDelhi, India, India
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ES
Eva Serrato
Colleague at IntelegenciaCalabarzon, Philippines, Philippines
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SC
Sheeba Chaturvedi
Colleague at IntelegenciaNoida, Uttar Pradesh, India, India
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DS
Devvrat Singh
Colleague at IntelegenciaFaridabad, Haryana, India, India
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SK
Savej Khan
Colleague at IntelegenciaNoida, Uttar Pradesh, India, India
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HC
Harsha Chinnaswamy
Colleague at IntelegenciaBangalore Urban, Karnataka, India, India
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RJ
Rose Jane Langit
Colleague at IntelegenciaAntipolo, Calabarzon, Philippines, Philippines
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MR
Mary Rose
Colleague at IntelegenciaCainta, Calabarzon, Philippines, Philippines
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Jitendra Singh
Colleague at IntelegenciaBareilly, Uttar Pradesh, India, India
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SD
Sahil Dhyani
Colleague at IntelegenciaWest Delhi, Delhi, India, India
View →
DP
Dhiru Pathak
Colleague at IntelegenciaDelhi, India, India
View →
ES
Eva Serrato
Colleague at IntelegenciaCalabarzon, Philippines, Philippines
View →
SC
Sheeba Chaturvedi
Colleague at IntelegenciaNoida, Uttar Pradesh, India, India
View →
DS
Devvrat Singh
Colleague at IntelegenciaFaridabad, Haryana, India, India
View →
SK
Savej Khan
Colleague at IntelegenciaNoida, Uttar Pradesh, India, India
View →
HC
Harsha Chinnaswamy
Colleague at IntelegenciaBangalore Urban, Karnataka, India, India
View →
RJ
Rose Jane Langit
Colleague at IntelegenciaAntipolo, Calabarzon, Philippines, Philippines
View →
MR
Mary Rose
Colleague at IntelegenciaCainta, Calabarzon, Philippines, Philippines
View →
5 education records
Pawan Pratap Singh education
Pgdbm, Major In It, Minor In Hr
Bachelor Of Arts, Regular
Three Year Diploma In Hotel Management, Major In Front Office, F&B Service, F&B Production, Housekeeping
Institute Of Hotel Management, Ahmedabad
10Th
The Army Public School, New Delhi
6Th
Colonel'S Central Academy, Gurgaon
FAQ
Frequently asked questions about Pawan Pratap Singh
Quick answers generated from the profile data available on this page.
What company does Pawan Pratap Singh work for?
Pawan Pratap Singh works for Intelegencia.
What is Pawan Pratap Singh's role at Intelegencia?
Pawan Pratap Singh is listed as VP Service Delivery at Intelegencia at Intelegencia.
What is Pawan Pratap Singh's phone number?
AeroLeads has found 2 phone signal(s) with area code 981 for Pawan Pratap Singh at Intelegencia.
Where is Pawan Pratap Singh based?
Pawan Pratap Singh is based in Metro Manila, Philippines, Philippines while working with Intelegencia.
What companies has Pawan Pratap Singh worked for?
Pawan Pratap Singh has worked for Intelegencia, Zinier Inc, Wns Global Services Philippines Inc., Fis, and Convergys India Services.
Who are Pawan Pratap Singh's colleagues at Intelegencia?
Pawan Pratap Singh's colleagues at Intelegencia include Jitendra Singh, Sahil Dhyani, Dhiru Pathak, Eva Serrato, and Sheeba Chaturvedi.
How can I contact Pawan Pratap Singh?
You can use AeroLeads to view verified contact signals for Pawan Pratap Singh at Intelegencia, including work email, phone, and LinkedIn data when available.
What schools did Pawan Pratap Singh attend?
Pawan Pratap Singh holds Pgdbm, Major In It, Minor In Hr from Institute Of Management Technology, Ghaziabad.
What skills is Pawan Pratap Singh known for?
Pawan Pratap Singh is listed with skills including Bpo, Team Management, Management, Vendor Management, Six Sigma, Itil, Transition Management, and Service Delivery.
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