Pawan Gupta Email & Phone Number

Plano, TX, US

New York, NY, US

As Senior Director of Cloud Operations, reporting to the CIO, I lead SRE initiatives to ensure the stability, availability, and performance of critical cloud infrastructure. I drive platform engineering practices, including change, release, and incident management, capacity planning, performance evaluation, and AIOps-based monitoring. In partnership with.

New York, NY, US

As the Senior Director of Cloud Engineering and Operations at HHAeXchange (A leading Home Care SaaS Solutions), I lead cross-functional teams in Cloud Platform Engineering, SRE, DevSecOps, FinOps, and Database Operations to establish a Cloud Center of Excellence, optimizing processes, enhancing system availability, and managing a $15 million hosting budget.

Chesterfield, MO, US

I am responsible for creating and implementing a technical vision and strategy for software development, emphasizing cloud modernization. My team of software engineers and I work closely with other stakeholders such as product managers, architects, and operations teams to ensure the software applications are optimized for cloud environments and meet.

Chesterfield, MO, US

I spearheaded the planning and execution of a multi-million enterprise-wide cloud transformation, I worked to help a major global Telco reach their desired outcomes based on their investments. Microsoft and four other global GSIs were instrumental in the program's progress, which began with only a few team members. To inspire and challenge the IT culture.

Chesterfield, MO, US

Brought on to deliver and manage cloud modernization of AT&T Common Identity and Common Provisioning self-service security portal. My job includes understanding the business challenges, conducting IT discovery processes with customers to identify needs and problems, and providing the most suitable solution. I also translate the business challenges and.

Chesterfield, MO, US

• Facilitate top-notch reputation for Infrastructure & Operational team, achieving a shift in perception from infrastructure-focused organization to value-added DevSecOps service group with a strategy for a new mission.
• Ensured strategic application delivery by creating of robust & highly available scaled environment for Amdocs BSS & OSS Suite.
• Provided out-of-the-box innovative cutting-edge solutions to complex architectural issues and led the teams to integrate all components in AT&T BSS, OSS, and IOT systems for (uVerse, DTV, and Mobility).
• Exceeded the set targets with my exceptional problem-solving skills in a matrix organization through cost-effective solution approaches, quick and qualitative analysis of complex integration issues, and efficient.
• Expanded customer base from zero to over 70 million for AT&T Mobility product launch by utilizing Turbocharging.
• Played a vital role in designing technology solutions and cost reduction by demonstrating exemplary performance and efficiency.

Chesterfield, MO, US

• Responsible for leading a large-scale Integration and Implementation of Amdocs Products at AT&T from UAT to Production deployment to Production Operation, while managing a team of 50 experts by building the plan and.
• Understand the business challenges and requirements, and translate them to technical requirements.
• Manage the impact of identified changes in the industry/market on the current business.
• Lead a pre-sale activity, and provided high-level solutions and estimation by understanding the business needs.
• Envision the needs of the customer and aligned with the team to achieve specific goals in a cost-effective manner.
• Initiate, lead, implement and encourage innovative technical solutions and creative thinking for process & tools development per expected ROI.

Chesterfield, MO, US

• Responsible for a large installation of custom & core Amdocs BSS & OSS solutions at AT&T. The project required complex integration with internal and external interfaces.
• Manage customer-facing, negotiate & schedule deliveries, defect resolution, and cost.
• Monitor escalations, critical incidents, and issues & provide resolution.
• Manage team staffing, including recruitment, supervision, scheduling, development, evaluation and appraisal.
• Managed Integration Teams of size 10 (onShore) and 20 (offshore).
• Lead and manage development activities according to customer business requirements.

Chesterfield, MO, US

• Responsible for a large installation of core & custom Amdocs BSS & OSS solutions at AT&T. The project required complex integration with internal and external interfaces.
• Deeply involved in the requirements gathering, design & development testing, and roll-out phases of the project.
• Translated business requirements into system requirements for future release.
• Resolving technical issues related to application modification and/or product functionality.

Chesterfield, MO, US

• For more than 4 years in the role of IT Infrastructure Architect, serving premier international and domestic organizations throughout Europe, America, Australia, and Asia implementing Amdocs Products for.
• Working closely with the customers, preparing and leading Implementation and Integration Workshops to identify the development tasks related to the large-scale installation of Amdocs products, support testing, and.
• Design and facilitate the expansion and improvement of the monitoring infrastructure in areas required, taking into consideration business requirements, processes, event correlation, and integration of third-party.

Bangalore, Karnataka, IN

Worked as a full-stack web developer.

In the year 2001, Bluetooth was an emerging technology and I was fortunate enough to work on the development of FTP protocol over Bluetooth. I also was also involved in a wide variety of Bluetooth product development.

Bangalore, Karnataka, IN

Munich, DE

Master Of Computer Applications - Mca, Computer And Information Sciences And Support Services

Bachelor Of Science - Bs

High School Diploma, Mathematics, Physics, Chemistry