As a resourceful, highly-motivated and results orientated manager, have a proven track record of providing exemplary levels of IT service to a broad range of customers from all over the world. Strong leadership skills. Able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line. Over 7 years of ITIL disciplines experience in 2 different companies and over 20 different clients. 2 years as a Delivery manager both in project and service teams. Demonstrates excellent communication skills, and interacts effectively with a diverse range of people. In-depth knowledge of valuation IT areas like developing, testing, administering, monitoring and leading across multiple teams. A skilled problem solver who resolves problems fairly and without bias. Priorities conflicting demands and works with a high level of organisation and outstanding planning skills to achieve objectives and deadlines. Now looking for a new and challenging position, which will make the best possible use of existing skills and experience whilst providing opportunities for further development.