Coach & Consultant In Employee Engagement, Customer Experience And Technology
CurrentI work with groups or individual clients. After possible problems or areas for improvement are recognized, I provide tools and assistance.• Employee engagementWorking with employees, their managers and providers to reduce unnecessary stress, complexity and improve trust. I make processes and interaction simpler and build internal motivation.• Cross-functional teamsWork with diverse, cross-functional teams to improve their understanding and communication and collaboration. I bring technology, project management and process improvement experience to speed up work, eliminate conflicts, and reduce errors.• Customer experienceMake processes to bring more clients and increase retention by quality experience during sales, product or service delivery and support. I pay equal attention to human and technology sides.• Technology managementExperienced as a developer, architect and analyst, I help with requirements, technology selection and optimal application.
