Work closely with Executive Management to effectively manage Infrastructure projects in the areas of:• Merger and acquisitions• Divestitures• IT modernization• EMR migrationsLeverage internal resources and foster strong collaboration with vendors to ensure projects are executed successfully and deliver optimal outcomes that contribute to the overall strategic objectives of the organization.

Reported directly to the AVP of PMO and successfully managed multiple concurrent projects in Web/eCommerce, Mobile, Infrastructure, Security, and Compliance (PCI, PSD2, Stored Credentials, GDPR). Utilized a combination of waterfall and agile methodologies. Leveraged CA Clarity PPM for budgeting, planning, and resource allocation, alongside Microsoft Project and JIRA for project and development tracking.

Reported directly to the PMO Portfolio Program Manager. Was assigned the $10.3M B2C/Pre-Cruise Planning Reimagine/Unification Program which successfully introduced Enterprise Service Layer APIs to enhance Royal, Celebrity, and Azamara websites along with 3rd-party travel sites. Agile/Scrum methodologies were utilized to oversee a multidisciplinary team, including in-house Infrastructure/Security, API Development, Content Management, and QA Project Managers, as well as third-party front-end development Project Managers and Developers. Financial management in Clarity PPM. Presented program status to C-level executives during monthly Executive Steering Committee meetings.

Reported directly to AVP of Application Development. Assisted the Delivery Management and PMO teams with the acquisition of SIMPLE Mobile. This project included data migration and portal development to ensure compliance to Tracfone's platforms, along with post-implementation and BAU support. Collaboration with the Project Manager ensured accurate project plans, time tracking, and reporting were accurately reflected in Clarity. Managed defect tracking through Quality Center.

A provider of information and data integrity solutions, as well as enterprise class, web-based, on-demand digital media delivery services (Digital Out Of Home). Clients included, Coca Cola, AT&T and Learn to Read foundationReported directly to the Director of PMO and responsible for:• Onboarding new DOOH vendors onto the MARSYS infrastructure• End-Point Roll-Out Production/Processes/Implementation/Support• Integration of multiple Web Portals into one unified Portal to support Synchronized Marketing Campaigns.

Reporting directly to the VP of Worldwide Operations, and contributed significantly to the organization's success in key areas:• System/Software Implementations• Software Development• Client Management• Identifying opportunities for Professional Services and software enhancements• Successfully rejuvenating challenging accounts• Collaborating on the development of robust System/Software Implementation processes with fellow Project Managers

Led the delivery of strategic IT Infrastructure and Application Development Projects within an established PMO framework.• MAX Infrastructure Enhancements: $2.5 million project, including hardware upgrades, application migration, and equipment relocation• Billing Platform: $2.3 million application development effort enabling customer enrollment in marketing programs• Enterprise Backup Solution: $1.7 million project for an Enterprise backup solution utilizing Veritas/Symantec technology• IT Security: $1.5 million Sarbanes-Oxley related project, focusing on user administration access and control• Corporate Office Relocation: $1.5 million project for a corporate office relocation

Reported to the VP of IT and ensured the technical infrastructure supported business operations and strategy. Directed and mentored a technical staff of five, supporting daily operations across corporate departments and remote offices. Provided technical leadership and served as a liaison between technical and business unit experts.Key Accomplishments:• Implemented new ERP package and IT Governance procedures• Server consolidation to IBM Blade servers• Managed an enterprise backup solution project using IBM TSM technology.• Oversaw Disaster Recovery colocation sites.• Migration of 61 cell phone to T-Mobile reduced monthly recurring cost by 35%• Laptop refresh of 171 laptops reduced monthly lease costs by 30%• Established data communication redundancy between corporate offices and the distribution center

The company manufactures, distributes, and sells Entenmann’s, Thomas’ muffins/bagels, and Arnold bread products. Reported directly to the Controller, directed, mentored and coached a staff of eight in house and remote technical resources. We were responsible for ensuring the effective use of technology to support business operations for the Southeast U.S. Market Area which covered 8 states, 2 production facilities, 4 distribution centers, 75 depots/warehouses and 26 outlet stores.• Provided technical leadership for the organization and strategic input to senior management• Managed an $850,000 IT capital budget and $1.5 million expense budget• Ensured the effective execution of daily operations and systems in support of the Finance, Sales, Marketing, Production, Distribution, Transportation, Human Resources, and Safety organizations• Managed the relocation of the market area headquarters, into a new build-to-suit office/warehouse• Project contributor in the conversion of 450 routes from company employees to independent business owners. This generated over $20 million in sold equity while creating sales operations improvements. • Increased overall business profitability through cost control initiatives that generated more than $5 million in savings over a three period. Projects included redesign of networking and telecommunications, migrations to third party logistics providers, Sales and G & A restructures, and closing of several unprofitable outlet stores.

Responsible for establishing, planning, and administering the overall policies and goals for the information systems and telecommunications departments. Administered and supported Windows 2000 Print and File sharing, Web, and FTP servers along with an IMail E-mail server. Supported industry specific legacy system that resided on an IBM AIX RISC/6000 server. Maintained the Lucent Partner phone system and voicemail.• Worked with application development to make sure all applications (legacy, proprietary, intranet and internet) met business reporting and operational needs. This included a backend database that fed a B2B and B2C ecommerce website (www.danieldefasson.com)• Lead a cost savings project that converted local phone and Internet services to one technology. Resulted in annual data and telecommunications savings of $6,000 and improved productivity.• Analyzed business needs. Formulated and implemented systems that parallel overall business strategies. • Supervised staff, outside contractors and consultants in the development of new and/or modifications to existing information processing systems.• Adhered to current EDI communication standards.

Apparel Designer, manufacturer and distributor of woman clothing with sales in excess of $10 million. Responsible for providing leadership, direction, support and training in all aspects of the information systems and telecommunications departments. Network environment: Novell network, AIX RISC/6000 production system, Lynx and Windows NT CAD stations, Ascend ISDN router, and Windows 95/98 workstations, all connected with 3com hubs.• Adhered to current EDI communication standards.• Converted daisy chain network topology to Ethernet. This eliminated complete system and network down time. Designed, installed and supported network in Mexican manufacturing plant.• Maintained company website and e-mail. Implemented and supported the voice mail system.

dBase/FoxPro Programmer

Consultant, assigned to Phillip Morris, Richmond, VA

Headquarters office Information Center PC Support Specialist