MBA with specialisation in HR with 2 years of experience of Human Resource Operations in the areas of Recruitment, Induction, and Employee relationship,Good analytical & technical skills with an ability to handle diverse tasks simultaneouslyStrong communication skills with understanding of the industryPossess excellent interpersonal, analytical and situation handling skills with proven track record of utilising a process-oriented approach towards the accomplishment of organisational goals. Apart from that i also carry 3 years of customer service associate in Amazon development center.
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Customer Support SpecialistAmazon Oct 2020 - Nov 2023Pune, Maharashtra, IndiaAddress incoming chat and email inquiries, adhering to company communication protocols.Redirect inquiries to relevant departments when necessary.Handle inbound emails, promptly resolve customer issues, and ensureaccurate order processing and delivery.Resolve product, service, gift card, or account problems by clarifyingcomplaints, determining causes, and providing effective solutions, with follow-ups to guarantee resolution and customer satisfaction. -
Customer Service AssociateAmazon Development Center India Oct 2020 - Nov 2023Pune, Maharashtra, India
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Human Resources RecruiterFeather Studio Oct 2018 - Jun 2020Pune, MaharashtraCollaborate with managers to define employment qualifications and terms.Develop comprehensive job descriptions, post them, and conduct meetings to identify qualified candidates.Manage candidate databases for future vacancies and facilitate communication between candidates and hiring managers.Utilize web-based tools and social media to analyze hiring trends, post vacancies, and engage with candidates. Generate reports on hiring strategies, and employ hiring metrics software to measure interview results and placements.Revise HR policies to ensure fair employment practices are implemented.
Payal Lulla Education Details
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G.H. Raisoni Institute Of Engineering & Management, Jalgaon.Human Resources Development -
G.H. Raisoni Institute Of Engineering & Management, Jalgaon.Bachelor'S Of Computer Applications - Bca -
St. Teresa Convent English Medium Higher Secondary School, JalgaonJunior College -
St. Teresa Convent English Medium Higher Secondary School, JalgaonS.S.C
Frequently Asked Questions about Payal Lulla
What is Payal Lulla's role at the current company?
Payal Lulla's current role is Looking for Job Opportunities | HR | Recruiting |.
What schools did Payal Lulla attend?
Payal Lulla attended G.h. Raisoni Institute Of Engineering & Management, Jalgaon., G.h. Raisoni Institute Of Engineering & Management, Jalgaon., St. Teresa Convent English Medium Higher Secondary School, Jalgaon, St. Teresa Convent English Medium Higher Secondary School, Jalgaon.
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Payal Lulla
Mumbai
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