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Payal Patel Email & Phone Number

Solution Engineering Leader at Freshworks at Freshworks
Location: San Francisco, California, United States 16 work roles 1 school
1 work email found @freshworks.com 6 phones found area 917, 718, 508, and 858 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email p****@freshworks.com
Direct phone (917) ***-****
LinkedIn Profile matched
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Current company
Role
Solution Engineering Leader at Freshworks
Location
San Francisco, California, United States
Company size

Who is Payal Patel? Overview

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Quick answer

Payal Patel is listed as Solution Engineering Leader at Freshworks at Freshworks, a company with 1 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at freshworks.com, phone signal with area code 917, 718, 508, 858, and a matched LinkedIn profile for Payal Patel.

Payal Patel previously worked as Senior Director North America, Solution Engineering at Freshworks and President & Co-Founder Freshworks WISE (Women in Solution Engineering) at Freshworks. Payal Patel holds Bachelor’S Degree, Computer Science from St. John'S University.

Company email context

Email format at Freshworks

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{first}.{last}@freshworks.com
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AeroLeads found 1 current-domain work email signal for Payal Patel. Compare company email patterns before reaching out.

Profile bio

About Payal Patel

Payal Patel is a Solution Engineering Leader at Freshworks at Freshworks. She possess expertise in disaster recovery, san, storage, enterprise software, virtualization and 15 more skills. Colleagues describe her as "From the time she started managing, Payal was a natural leader. She was thoughtful, super bright, and a joy to work with. Furthermore, customers absolutely loved working with her, due in part to her great balance of product & industry knowledge, truly understanding the customer challenge, and her incredibly easy-going nature. These characteristics made her a shining-star internally, as well."

Listed skills include Disaster Recovery, San, Storage, Enterprise Software, and 16 others.

Current workplace

Payal Patel's current company

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Freshworks
Freshworks
Solution Engineering Leader at Freshworks
340 S, Lemon Ave #3891,, Walnut, California 91789, US
Website
Employees
1
AeroLeads page
16 roles

Payal Patel work experience

A career timeline built from the work history available for this profile.

Senior Director North America, Solution Engineering

Current

San Mateo, California, US

As the Senior Director, I oversee the Americas (NA & LATAM) solutions engineering team. Our team provides innovative solutions for customers leveraging the Freshworks platform. I help build high performing teams, align with GTM sales strategies, partner with sales and product leaders to help accelerate and drive company growth.

Oct 2023 - Present

President & Co-Founder Freshworks Wise (Women In Solution Engineering)

Current

San Mateo, California, US

The mission of WISE is to develop, network, and nurture a diverse group of women within our solution engineering organization. We will achieve this through the development of programs that educate, encourage, and foster a supportive community of women.

Mar 2023 - Present

Advisor & Co-Founder Freshworks Women 360

Current

San Mateo, California, US

The mission of Freshworks Women 360 is to inspire, empower, and cultivate a diverse group of women within our organization. We will achieve this through the discussion of topics relevant to today’s issues, educate, encourage, and provide a community for women to reflect on their own goals and status as they strive to seek upward mobility in their.

Apr 2023 - Present

Director, Solution Engineering - Enterprise

San Mateo, California, US

- Oversee the enterprise field solution engineering organization in North America- Focus on hiring, building a thoughtful GTM strategy for our expanding team, helping design cross-sell/up-sell playbooks, allocating resources to territories, evaluating performance on an ongoing basis, providing meaningful feedback to the team and growing the business..

Apr 2022 - Oct 2023

President & Co-Founder Freshworks Women 360

San Mateo, California, US

The mission of Freshworks Women 360 is to inspire, empower, and cultivate a diverse group of women within our organization. We will achieve this through the discussion of topics relevant to today’s issues, educate, encourage, and provide a community for women to reflect on their own goals and status as they strive to seek upward mobility in their.

Jul 2019 - Apr 2023

Sr. Manager Solution Engineering

San Mateo, California, US

Managing Mid-Market Solution Engineers where I provide guidance on sales strategies and approaches to solve customer problems by providing solutions that incorporates the Freshworks platform. Set a team culture that makes SEs excited to work each day as a team and support one another as they grow their career professionally.

May 2021 - Apr 2022

Manager, Solution Engineering

San Mateo, California, US

Managing Mid-Market Solution Engineers where I provide guidance on sales strategies and approaches to solve customer problems by providing solutions that incorporates the Freshworks platform. Set a team culture that makes SEs excited to work each day as a team and support one another as they grow their career professionally.

Jan 2020 - May 2021

Senior Solution Engineer

San Mateo, California, US

- Supported the sales team by taking a consultative role in customers’ evaluation processes, including making architectural recommendations, troubleshooting configuration issues, and managing correspondence with other Freshworks functions- Articulated value to a variety of audiences, including customer support leaders, IT operations professionals, and.

Dec 2018 - Jan 2020

Sr. Solution Consultant

San Francisco, California, US

- A trusted advisor to our customers by understanding their processes, requirements and challenges. - An awesome technologist with the lots of business acumen. - Tell compelling stories that are grounded in technology. - Respond to RFIs and RFPs. - An active role in the post sales phase to ensure ongoing customer success. - Voice of the customer.

Feb 2018 - Oct 2018

Lead Solution Engineer

San Francisco, California, US

  • Understand customer goals and challenges and map those back into Salesforce product portfolio
  • Design innovative solutions to address these challenges, build those solutions on our #awesome platform and present customized demonstrations back to the customers
  • Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
  • Respond effectively to RFIs and RFPs
  • Participate in the right trainings and certifications to acquire and maintain the knowledge necessary to be effective
  • Successfully balance multiple projects in a team-selling fast paced environment
Feb 2017 - Feb 2018

Sr. Solution Engineer

San Francisco, California, US

  • Understand customer goals and challenges and map those back into Salesforce product portfolio
  • Design innovative solutions to address these challenges, build those solutions on our #awesome platform and present customized demonstrations back to the customers
  • Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
  • Respond effectively to RFIs and RFPs
  • Participate in the right trainings and certifications to acquire and maintain the knowledge necessary to be effective
  • Successfully balance multiple projects in a team-selling fast paced environment
Feb 2015 - Feb 2017

Senior Solution Engineer

Westport, CT, US

  • Presales Solutions Engineer working with enterprise clients in the NY/NJ area.
  • Design various EMC hardware and software product solutions for storage (NAS & SAN), backup and disaster recovery.
  • In Depth knowledge of various EMC products VMAX, VNX1/VNX2 (File/Block), Isilon, Data Domain, Avamar, Networker, Centera, SourceOne, Atmos, RecoverPoint, XtremIO and VSPEX
  • Develop technical solutions for customer’s business issues and needs utilizing technologies within the EMC product portfolio as well as VMware and Cisco.
  • Analyze performance data and metrics to provide a solution that meets customer requirements; use of tools such as EMC Backup System Sizer (EBSS), Business Continuity Solutions Designer (BCSD), and VNX/VMAX Tier Advisor.
  • Knowledge of industry benchmarking standards and performance tuning/sizing.
May 2011 - Jan 2015

Implementation Delivery Specialist

Emc

Round Rock, Texas, US

  • Hands-on SAN Consultant working with high-end clients in the NY/NJ area. Implemented various EMC products for host attach systems, upgrades, migrations, replication and disaster recovery.
  • Implemented over 250 basic to complex projects with companies such as Allen and Company, Brevan Howard, Caxton, Cerebrus, Cohen and Steers, Columbia University, Daichi Pharmaceutical Corp, Dewey, Interactive Brokers.
  • Maintained close contact with EMC project team members throughout the life cycle of the engagement to insure successful implementation and completion of the project.
  • On-site troubleshooting skills utilized to overcome environment, configuration, software, and hardware issues. Leveraged immediate team as well as EMC technical support team when appropriate.
  • Continued technical development by completing online training courses through EMC’s development website. Stayed current and up-to-date on hardware, software, and best practices through product documentation, release.
Oct 2005 - May 2011

Senior Help Desk Analyst

New York, NY, US

  • Installed, supported, configured all departmental supported hardware and software issues
  • Created and maintain credit card applications that are programmed into Point of Sale terminals
  • Loaded software programming into Point of Sale terminals
  • Exceeding all departmental guidelines for performance every month
  • Worked with a team to resolve various Point of Sale terminal issues
May 2004 - Oct 2005

Help Desk Technician

Queens, NY, US

  • Installation of windows operating systems (Windows 95/98/ME/NT/XP/2000 Professional)
  • Desktop application support (MS Office 2000/XP and Statistical software)
  • Solved all network troubleshooting problems including network cards, cables, drivers and printers
  • Provided technical assistance via phone to all senior university staff and students
  • Trained new employees and intern’s as well as assisted students with various software issues
Oct 2002 - May 2004

Web Design Intern

Gotham Writes Workshop
Jun 2003 - Aug 2003
Team & coworkers

Colleagues at Freshworks

Other employees you can reach at freshworks.com. View company contacts for 1 employees →

1 education record

Payal Patel education

  • St. John'S University
    St. John'S University
    Computer Science
FAQ

Frequently asked questions about Payal Patel

Quick answers generated from the profile data available on this page.

What company does Payal Patel work for?

Payal Patel works for Freshworks.

What is Payal Patel's role at Freshworks?

Payal Patel is listed as Solution Engineering Leader at Freshworks at Freshworks.

What is Payal Patel's email address?

AeroLeads has found 1 work email signal at @freshworks.com for Payal Patel at Freshworks.

What is Payal Patel's phone number?

AeroLeads has found 6 phone signal(s) with area code 917, 718, 508, 858 for Payal Patel at Freshworks.

Where is Payal Patel based?

Payal Patel is based in San Francisco, California, United States while working with Freshworks.

What companies has Payal Patel worked for?

Payal Patel has worked for Freshworks, Gladly, Inc., Salesforce, Eastern Computer Exchange, and Emc.

Who are Payal Patel's colleagues at Freshworks?

Payal Patel's colleagues at Freshworks include Vijaya Bharthi, Ubaid Khan, R.C Tran, Dinesh Kesavan, and Sarika Nishad.

How can I contact Payal Patel?

You can use AeroLeads to view verified contact signals for Payal Patel at Freshworks, including work email, phone, and LinkedIn data when available.

What schools did Payal Patel attend?

Payal Patel holds Bachelor’S Degree, Computer Science from St. John'S University.

What skills is Payal Patel known for?

Payal Patel is listed with skills including Disaster Recovery, San, Storage, Enterprise Software, Virtualization, Vmware, Hardware, and Cloud Computing.

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