Payal Pethani is a Manager, Digital Product Management at CVS Health. Colleagues describe her as "With a deep understanding of Agile principles, Payal successfully guided her team through multiple sprints/PI’s, ensuring continuous improvement in both product quality and team efficiency. She is a joy to work with and she is very reliable. I highly recommend her for Product Owner/Manager positions.", "Payal and I worked closely together for a full year after she joined CVS as a Product Owner in Aug, 2022. Though relatively new to our style of SAFe Agile as CVS, she quickly learned the ropes as well as the Products she was supporting. Even after suddenly needing to take on a different platform (going from web to app) and expanding from front-end to back-end, Payal was able to adeptly utilize her PO skills and SAFe Agile learnings to the benefit of her teams. She became a very good story writer and always has a good rapport with her team members. She's excellent at passing on positive feedback, even during the more challenging times. Though I recently departed CVS, I know she will be successful whatever path she chooses in the future.", and "Payal was a summer intern for the Blue Distinction analytics team at BCBSA. The summer interns tend to be of a very high caliber and Payal was not an exception. She was able to quickly get up to speed and add value to both Blue Distinction Specialty Care and Blue Distinction Total Care. Her contributions included data validation and insuring data integrity. Payal is eager to learn and hard working. I would highly recommend her."
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Product LeadCvs Health Jan 2024 - PresentWoonsocket, Ri, Us -
Product OwnerCvs Health Aug 2022 - Sep 2024Woonsocket, Ri, Us -
Analytics Product Owner/AnalystTrellis Rx Sep 2021 - Aug 2022Dublin, Ohio, Us -
Healthcare ConsultantHimformatics Jun 2018 - Jul 2021Atlanta, Ga, Us• Enabled and guided executive leadership through an established vendor selection process to award a contract to the right solution-fit service provider to support their critical healthcare infrastructure needs • Developed ten unique quantification and qualification criteria to rank multiple vendors while leading cross-departmental business requirements gathering efforts for the right vendor solution fit• Led cross-departmental efforts to build business cases to help with evidence-based and transparent decision making• Trained, supported, and implemented Cerner Radiology software upgrade across various outpatient clinics • Led Fair Market Value (FMV) analysis along with Reimbursement model for “go-forward” IT Support Services• Audited 1000+ contractual agreements to identify Encumbered Amounts, Incurred Expenses, Paid Human Capital Expense & Future Pro Forma Budget. The financial audit resulted in uncovering an estimated saving of $9.7M over five years of TCO• Created capital and operational budget playbook to identify and forecast key operational metrics including implementation cost, training cost, hardware cost, software cost for a robust financial reporting • Developed SharePoint document management site with features like tiered user access management, notification management, and file management • Presented analysis & recommendations to Executive Leadership, IT Project Leadership & the PMO for various engagements -
Business AnalystAthenahealth Apr 2016 - Apr 2018Boston, Massachusetts, Us• Acting account manager for eight different clients to ensure proper support of complex or business critical issues • Upselling and configuring new product functionalities for existing client to enhance their product experience• Owning the overall relationship with assigned clients including driving increases in adoption, retention and maintaining high levels of client satisfaction. • Evaluating existing lab orders-results exchange for clients to build connected healthcare network and save dollar spent per exchange by ~40% for clients• Working with internal teams and external client teams to actively solve interface problems• Developing Functional Specifications, Test Scripts, Budgets, and similar project related documents • Designing and proposing new functionalities as per client’s business needs to product management teams• Developing training materials, delivering workshops, and conducting end-user training• Enabling information exchange across Healthcare partners using Health IT standards like HL7 CCD and FHIR • Leading & collaborating with SMEs, product owners and clients to design and improve cloud-based EHR solution using agile methodologies • Conducting ROI analysis for new enhancement ideas as per Effort-Impact Matrix -
Graduate Research Assistant- Missouri Cancer RegistryUniversity Of Missouri Aug 2014 - Dec 2015Columbia, Mo, Us▪ Work with MCR- ACR staff to ensure the security of data and compliance with policies for security and patient confidentiality and assist the manager in research. Collect Missouri state cancer-related data and analyze the results and submit it to NAACCR▪ Designed & implemented IT Disaster Recovery Plan for Missouri Cancer Registry & Research Center -
Analyst- Summer InternBlue Cross Blue Shield Association May 2015 - Aug 2015Chicago, Il, Us▪ Formulated the Requirements Traceability Matrix for tracking & reviewing requirements for BA team▪ Developed resource forecasting reports for Director of Labor Management▪ Provided ad-hoc project support to Business Analysis team -
Program AssistantHimss Apr 2015 - Apr 2015Chicago, Il, Us -
Systems AnalystTata Consultancy Services Jul 2013 - Aug 2014Mumbai, Maharashtra, In▪ Designed and delivered custom client reporting packages, reviewed client performance, and assisted with monitoring client contractual agreements▪ Compiled, analyzed, and provided statistical data using SQL to clients on the ad-hoc basis▪ Collaborated with cross-functional partners throughout the project lifecycle starting from requirements gathering to delivering client-specific reporting deliverables -
Quality Assurance InternGreat American Financial Group May 2013 - Jul 2013Cincinnati, Oh, Us• Analyze business requirements using IBM Rational DOORS tool to perform front-end application testing• Use SQL developer for data analysis and detect bugs. Active involvement in various team projects in different specialty areas. Gained diverse experience of different business units -
Safety Data Compliance AdministratorProcter & Gamble - Advanced Testing Laboratory May 2012 - May 2013Cincinnati, Ohio, Us• Utilize software tools like COMPASS, Study Management and Request Tracking System (SMART) to accurately analyze Material Safety Data Sheet (MSDS), Product Specification sheet, REACH for US and European countries, Raw Information Material, Kosher and Halal certifications and create globally compliant reports• Conduct research and compile data to prepare Standard Regulatory Reports for Beauty Care, Hair Care, and Babycare• Maintain internal and external relationships including work with client’s (P&G) data managers, as the on-site full-time employee at global business levels• Professional interaction with suppliers globally for raw material data information for client’s (P&G) products -
Research AssistantNorthern Kentucky University Aug 2009 - May 2010Highland Heights, Ky, Us▪ Area of research: Synthesis of fullerene/ bi-pyridine ligand precursors for electron charge transfer applications. The primary objective was to create a supramolecule system focused on photochemistry▪ The contribution made to research: Formed a ligand between two fullerene molecules and substituted bipyridine with fullerene endcaps▪ Research involved use of NMR (Nuclear Magnetic Resonance), and MPLC (Multiple Liquid Chromatography) and Rotary Evaporator
Payal Pethani Education Details
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University Of Missouri-ColumbiaHealth Informatics -
Northern Kentucky UniversityHealth Informatics -
Northern Kentucky UniversityBiology
Frequently Asked Questions about Payal Pethani
What company does Payal Pethani work for?
Payal Pethani works for Cvs Health
What is Payal Pethani's role at the current company?
Payal Pethani's current role is Manager, Digital Product Management.
What schools did Payal Pethani attend?
Payal Pethani attended University Of Missouri-Columbia, Northern Kentucky University, Northern Kentucky University.
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