Payal Rathod

Payal Rathod Email and Phone Number

Service Manager Lead @ DXC Technology
Mumbai, MH, IN
Payal Rathod's Location
Mumbai, Maharashtra, India, India
Payal Rathod's Contact Details

Payal Rathod work email

Payal Rathod personal email

About Payal Rathod

Currently working as Service Management Lead for Wealth Management leading Bank in Europe with Capgemini Services India LtdPrudent and self-motivated leader with over 18+years of experience in the area of Account Transition, Cross Functional Services, Incident & Major Incident Management, Problem Management, Change Management, Continuous Service Improvement, SLA Configuration, Create process work flow , Service Catalogue ManagementITIL V3 & V4 Certified, Scrum Master Certified, Agile Prince2 Certified, SIAM CertifieProcessed international experience in Switzerland Managed a skilled team on 15+ offshore resources while ensuring all contractual SLA & KPI are met.Proven Success in stabilizing Service Management operations, developing GO-TO-GREEN strategy , cost optimization with focus on automation Expertise in transforming process transition along with the workflow in the client tool from “present” state to agreed “future” state

Payal Rathod's Current Company Details
DXC Technology

Dxc Technology

View
Service Manager Lead
Mumbai, MH, IN
Website:
dxc.technology
Employees:
88721
Payal Rathod Work Experience Details
  • Dxc Technology
    Service Manager Lead
    Dxc Technology
    Mumbai, Mh, In
  • Capgemini
    Service Management Lead
    Capgemini Mar 2021 - Present
    Mumbai, Maharashtra, India
  • Hp
    Account Service Delivery Manager
    Hp Sep 2018 - Mar 2021
    Mumbai, Maharashtra, India
  • Dxc Technology
    Account Service Manager
    Dxc Technology Mar 2015 - Sep 2018
    Mumbai Area, India
  • Hewlett Packard Enterprise
    Account Service Manager
    Hewlett Packard Enterprise Mar 2004 - Sep 2015
    Mumbai Area, India
  • Transpgrip Computer Pvt Ltd
    End User Services It Delivery
    Transpgrip Computer Pvt Ltd Dec 2002 - Mar 2004
    Mumbai

Payal Rathod Skills

Vendor Management It Service Management Change Management Project Management Itil Process Implementation Transition Management Service Delivery Service Improvement Incident Management Problem Management Service Level Agreements

Payal Rathod Education Details

Frequently Asked Questions about Payal Rathod

What company does Payal Rathod work for?

Payal Rathod works for Dxc Technology

What is Payal Rathod's role at the current company?

Payal Rathod's current role is Service Manager Lead.

What is Payal Rathod's email address?

Payal Rathod's email address is payal.rathod@hp.com

What schools did Payal Rathod attend?

Payal Rathod attended Mumbai University Mumbai, Sikkim Manipal University - Distance Education.

What skills is Payal Rathod known for?

Payal Rathod has skills like Vendor Management, It Service Management, Change Management, Project Management, Itil Process Implementation, Transition Management, Service Delivery, Service Improvement, Incident Management, Problem Management, Service Level Agreements.

Who are Payal Rathod's colleagues?

Payal Rathod's colleagues are Hannia Mesen Hidalgo, Debbie L., Chitradevi Sathasivam, Ivaylo Halov, Lorraine Valdez, Vetrivel S, Richard Hescott.

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