Payal Chawla
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Payal Chawla Email & Phone Number

Principal Professional Services Consultant at Skillsoft
Location: Fredericton, New Brunswick, Canada 8 work roles 2 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Skillsoft
Role
Principal Professional Services Consultant
Location
Fredericton, New Brunswick, Canada
Company size
2189 employees

Who is Payal Chawla? Overview

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Quick answer

Payal Chawla is listed as Principal Professional Services Consultant at Skillsoft, a with 2189 employees, based in Fredericton, New Brunswick, Canada. AeroLeads shows a matched LinkedIn profile for Payal Chawla.

Payal Chawla previously worked as Professional Services Design Architect at Skillsoft and Program Manager L&D at Skillsoft. Payal Chawla holds M Com, Commerce, Accounts, Economics from Hemwati Nandan Bahuguna Garhwal University.

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Email format at Skillsoft

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Skillsoft

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Profile bio

About Payal Chawla

In today’s fast-evolving digital landscape, the most competitive organizations are those that embrace continuous learning, foster data literacy, and drive technology transformation across all levels. With over 22 years of corporate experience across a variety of roles in learning and development, I have dedicated my career to transforming how organizations approach skills development, leadership growth, and workforce readiness. From designing global training programs to implementing digital skills transformation initiatives, my focus has always been on helping businesses and individuals unlock their full potential through continuous learning. My extensive experience spans customer success, leadership development, skills transformation, curriculum design, digital skills enablement, and building cultures that thrive on data literacy and technology adoption.I have spent years partnering with global enterprises to design and implement forward-thinking skilling programs that drive strategic impact, prepare leaders for the future, and cultivate a culture of agility and resilience.My approach combines strategic foresight with practical execution, helping businesses navigate complex challenges such as digital transformation, AI enablement, and the need for robust data literacy across the workforce.Key pillars of my work include: • Future-Proof Blended Learning Strategies: Developing dynamic, customized learning journeys that equip leaders and teams with the skills needed to thrive in the digital economy in a hybrid format. • Data Literacy & Technology Skills Transformation: Building the foundations for a data-driven culture by enabling organizations to upskill their workforce in critical data and technology capabilities. • Leadership for the Digital Age: Empowering leaders with the mindset and tools to drive innovation, make data-informed decisions, and lead through disruption. • AI & Digital Enablement: Pioneering AI-driven learning solutions that improve decision-making, enhance efficiency, and enable digital dexterity across industries.In an era where businesses must continuously adapt to new technologies and market demands, my passion is helping organizations not only keep pace but lead through skills transformation. Let’s connect to explore how we can collaboratively transform your workforce to fuel long-term success.

Current workplace

Payal Chawla's current company

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Skillsoft
Skillsoft
Principal Professional Services Consultant
nashua, new hampshire, united states
Website
skillsoft.com
Employees
2189
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8 roles

Payal Chawla work experience

A career timeline built from the work history available for this profile.

Principal Professional Services Consultant

Current
Skillsoft

New Brunswick, Canada

May 2024 - Present

Professional Services Design Architect

Skillsoft

Mumbai, Maharashtra, India

- Development of Services Solutions to support implementation of products and technology - Management of Specific Projects from discovery to presenting capabilities to determining scope, crafting solutions and creating proposals- Defining Service requirement associated with Learning - Scoping Service Opportunities for Learning and Development - Managing ongoing relationships with Customers

May 2018 - May 2024

Program Manager L&D

Skillsoft

Mumbai Area, India

Program Strategy- Digital Learning and growth Strategy, implementation and adoptionProject and Portfolio Management - Create Short and Long Term Program Plan that reflects priority initiatives. Solution Alignment and Adoption- Develop and implement strategies to integrate digital learning assets into existing programsBusiness Impact and Value Measurement - Lead planning and execution of Value measurement Framework

Mar 2016 - Apr 2018

Manager Training- Indiatravel And F&A Domain Training Delivery

Wns Global Services

Mumbai & Pune

Responsible for designing, implementing and leading learning & development solutions for a span of 2000 FTEs accross 2 verticals.- Knowledge Management  Design, Develop and conduct induction programs for Travel and Finance & Accounting vertical Drive monthly Process Knowledge Checks with all lines of business  Mange the Knowledge Management portal for all F&A accounts  Ensure rigor and hygiene around update dissemination across all programs  Lead Development Centres for various improvement initiatives -Content Development  Conduct Training Need Analysis and drive ROI for training initiatives.  Content Creation for customized training programs – Soft Skills and Behavioural, - Client/Customer Management Participate in WRMs and MRMs with senior leadership/external customers to review training and OJT performance and plan way forward Liaise with the client on a monthly basis to identify gaps within the process and launch customized training programs Manage communication for customers as well as clients (newsletters/dashboards etc.)  Vendor Management-Program Transition Management

Apr 2013 - Mar 2015

Assistant Manager-Training And Development

Convergys

Team ManagementContent DevelopmentTraining Need AnalysisProject ManagementTrainer developmentClassroom ManagementTrain the trainer CertificationPerformance Management

Jun 2010 - Mar 2013

Process Trainer

Convergys

Responsible for conducting end to end training for new hiresPerformance Improvement initiatives for tenured agentsUpdate and develop training content in line with industry trends and program updatesMentor new team members and in-team trainers

Jun 2006 - Jun 2010

Process Trainer

Convergys

New Hire Training DeliveryContent DevelopmentContinuous education

Aug 2002 - Jun 2010
Team & coworkers

Colleagues at Skillsoft

Other employees you can reach at skillsoft.com. View company contacts for 2189 employees →

CC Clayton Crouch, Mba Clayton Crouch, Mba Colleague at SkillsoftUnited Kingdom View → RT Rosario Tafur Rosario Tafur Colleague at SkillsoftMiami, Florida, United States View → VN Van Nguyen Van Nguyen Colleague at SkillsoftHo Chi Minh City, Vietnam, Viet Nam View → ES Erik Spears Erik Spears Colleague at SkillsoftDenver, Colorado, United States View → SM Stuart Michaelis Stuart Michaelis Colleague at SkillsoftPhiladelphia, Pennsylvania, United States View → TB Trey Bryan Trey Bryan Colleague at SkillsoftFuquay-Varina, North Carolina, United States View → BB Ben Blackmore Ben Blackmore Colleague at SkillsoftUnited Kingdom View → SK Shiva Kumar Shiva Kumar Colleague at SkillsoftMayabunder, Andaman And Nicobar Islands, India View → MM Mohan Madhiyalagan Mohan Madhiyalagan Colleague at SkillsoftChennai, Tamil Nadu, India View → OT Oluwa Toyin Oluwa Toyin Colleague at SkillsoftCanada View →
2 education records

Payal Chawla education

Senior Secondary, Commerce

Jaswant Modern Sr Sec School, Dehradun
FAQ

Frequently asked questions about Payal Chawla

Quick answers generated from the profile data available on this page.

What company does Payal Chawla work for?

Payal Chawla works for Skillsoft.

What is Payal Chawla's role at Skillsoft?

Payal Chawla is listed as Principal Professional Services Consultant at Skillsoft.

Where is Payal Chawla based?

Payal Chawla is based in Fredericton, New Brunswick, Canada while working with Skillsoft.

What companies has Payal Chawla worked for?

Payal Chawla has worked for Skillsoft, Wns Global Services, and Convergys.

Who are Payal Chawla's colleagues at Skillsoft?

Payal Chawla's colleagues at Skillsoft include Clayton Crouch, Mba, Rosario Tafur, Van Nguyen, Erik Spears, and Stuart Michaelis.

How can I contact Payal Chawla?

You can use AeroLeads to view verified contact signals for Payal Chawla at Skillsoft, including work email, phone, and LinkedIn data when available.

What schools did Payal Chawla attend?

Payal Chawla holds M Com, Commerce, Accounts, Economics from Hemwati Nandan Bahuguna Garhwal University.

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