I am a Senior Benefits Consultant at Plum, the best employee benefits and digital healthcare platform in India. I have a Post Graduate Diploma in Management (PGDM) in Marketing and Operations from INDUS BUSINESS ACADEMY - IBA, BANGALORE, and a Bachelor of Technology (B.Tech) in Information Technology from Narula Institute of Technology. My core competencies include customer success and account management.As a Senior Benefits Consultant, I work with hundreds of companies across various sectors and sizes, helping them to set up and manage their employee health insurance and health benefit plans. I also provide a modern and seamless experience for their employees, enabling them to understand and use their insurance and initiate their claims in less than 5 minutes. I leverage my skills in digital marketing, Google Ads, and Lean Six Sigma to optimize the customer journey, increase retention and satisfaction, and drive growth and revenue. I am passionate about connecting people with opportunities and improving their well-being. I believe that I can bring diverse perspectives and experiences to the team, as I have worked with different types of customers and platforms, such as Apna, India's #1 professional app for the rising workforce.