Payal D. Email & Phone Number

Mumbai, Mh, In

Navi Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

- Managed Business Intelligence team in day-to-day operations Ensuring project and departmental milestones are met and adhering to approved budgets- Coaching team members and performing SWOT analysis- Worked on Projects like Kaizen, Cockpit, upskilling & engagement plan and replacing redundant reports with centralized reports Administer projects, prepare daily updates and completed all phases of project to achieve end objectives- Responsible for taking strategic decision and communicating the same to internal & external stakeholders- Assisting HR with Payroll data- Ensuring SOPs are up-to-date- Onboarding new employee and setting SMART Goals for the team Performed Time & Motion activity for BI and Operations team- Provided inputs in customizing in-house ETL processes as per client requirement and ensure that UAT is done for all processes- Ensuring compliance of all data models as per data standards Managed data for transactional sources and prepare effective reports

Mumbai

Develop standard and customized excel template to calculatequalified and Simple Income for the US clientsEnsuring UAT of customized excel templates and manual testingdone as per business requirementPreparing reports on daily applications received for calculatingqualified and Simple IncomePublishing Bi-weekly and monthly report which helps inestimating the FTE requirementsAnalysis of verification time required and recommendstaffing/cross skilling solutions to Project ManagerAssembling requirements of US stakeholders and documentingthe minutes of meetingBuilding queries on SQL database for data extractionReporting Excel / database issue by creating task in JIRA softwareand worked towards resolution

Mumbai, Maharashtra, India

Prepare and publish weekly/monthly MI reports (Mumbai & UK) along with dashboardsUnit time analysis to gauge efficiency of the process and eliminating unwanted stepsLifted responsibilities of Work force managers such as FTE forecasting, roster management, identifying system outages and monitoring performancesHandled responsibilities of team leader such as discussing concerns, upskilling and implementing engagement plan for teams Extracting reports from Business Objects for reporting and analysis Worked on Batch Address Tracing, SLA definer, realignments of shifts & Jupiter projectConducting audits to ensure quality in the process and find area of improvementsEnsuring SOPs are up-to-datePrepare daily, weekly & monthly compliance & breach reports Updating weekly & monthly strategic planners and analyzed planned Sales target for the next financial yearAssisting HR with Payroll dataProviding MS Excel training to process coaches

Mumbai, Maharashtra, India