Payal Topiwala Email & Phone Number

Job Role: Operations Optimization SpecialistKey Responsibility — Led process improvement initiatives, analyzing existing workflows, and implementing optimized processes to enhance operational efficiency and effectiveness.— Managed the delivery of managed services to clients, ensuring high-quality service delivery and exceeding client expectations.—.

-- Provides support to National Account Managers and Directors, shifts non-selling activities away from our sales partners and enabling them to reallocate their time to strategic selling activities. -- Manages a portfolio of 80 customers with approx. $150M in revenue. -- Develop and generate quarterly/ monthly customer facing reports and dashboards for.

Thornhill, ON

-- Create and Maintain a detailed record of account activity within SAP system.-- Worked on complex customer mainly project based work-- Ensure the accurate linking of customer hierarchy through communication with internal/external customers. -- Ensure that all mutually agreed to invoicing solutions are set up, documented and maintained in a timely.

Thornhill, ON

-- Evaluate credit worthiness or risk associated with the new commercial credit applicant through credit reports and ensures accurate and timely customer set up.-- Update customer file maintenance with assigned credit limit and corresponding terms.-- Attend to all customer's questions and addressed problems through phone calls and/or via email-- Accepting.

Vaughan, ON

-- Setting up new business accounts for the company-- Determining amounts of credit to be given out to businesses by analyzing credit reports obtain from the credit bureaus and processing trade references-- Strong attention to detail and high level of confidentiality-- Monthly reports / New account tracking-- Provide trade references for our present.

Vaughan, Ontario

-- Working on AS400 System-- Setting up business accounts for new and existing customers nationally-- Overall maintenance of accounts -- Project Management for mass account set ups / changes-- Training new sales employee on the Masterfile processes and account hierarchy-- Backup for the Credit Coordinator -- Processing commercial/consumer reports, bank.

-- Collection of credit card payments -- Enrolling the customer for e-invoicing-- Processing trade references for clients-- Vendor set-ups and modification-- Support for document request desk and operating switchboard