Payal Trivedi work email
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Payal Trivedi personal email
Promote Ultimate Customer Service through Excellent Communication and Leadership
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Customer Service RepresentativePvh Corp. Aug 2021 - PresentNew York City, Ny, UsPVH Corp Rehire Provided support globally to both International and national markets from the Northeast region Managed daily call volume that ranged from 25 – 45 callsManaged customer service communication via phone calls, emails and live chatsProcessed online payments, returns and refunds Addressed dissatisfied customers to ensure a win-win resolutionUtilized multiple technical business applications to support various processes -
Non Conformance & Corrective Action Preventive Action AdministratorJohnson & Johnson Mar 2021 - Jun 2021New Brunswick, Nj, UsEnsured adherence to the overall Non Conformance (NC) process and procedureUtilized internal database (IRIS) and collaborated with functional owners to review, edit, and generate NC documents Assured timely closings of NC’s and facilitated extensions and/or escalations with management as needed Published monthly metrics and created board meeting presentations using MS SharePoint, MS Excel and MS PowerPointSelf training -
Customer Service RepresentativeVistrada Jan 2021 - Feb 2021New York, Ny, UsThrough Microsoft SharePoint and Salesforce, based on customer preferred location, searched within the 5 boroughs of New York City to find a vaccine appointmentProvided vaccine appointment locations within NYC Health + Hospitals and NYC Department of HealthAs a call center agent for New York City Vaccine Reservations, managed all aspects of COVID-19 vaccine appointmentsWorked with customers to schedule, reschedule and cancel COVID-19 vaccine appointments -
Customer Service RepresentativePvh Corp. Sep 2020 - Jan 2021New York City, Ny, UsCustomer Service Representative (Seasonal Full Time) As a sales representative resolved customer needs, questions, complaints, order tracking and issues across multiple PVH companies (Calvin Klein, Tommy Hilfiger, Van Heusen, IZOD, Speedo, Heritage Brands, True & Co) Provided support globally to both International and national markets from the Northeast region Managed daily call volume that ranged from 25 – 45 callsManaged customer service communication via phone calls, emails and live chatsProcessed online payments, returns and refunds Addressed dissatisfied customers to ensure a win-win resolutionUtilized multiple technical business applications to support various processes -
Customer Service RepresentativeHollister Co. Dec 2015 - Jan 2019New Albany, Ohio, Us -
Front Desk RepresentativeRhythmic Arts Dance And Music Center Sep 2012 - May 2013
Payal Trivedi Education Details
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Devry UniversityConcentration In Project Management -
Devry UniversityGeneral Business Administration And Management -
Raritan Valley Community CollegeGeneral Business -
Rider UniversityGeneral Business
Frequently Asked Questions about Payal Trivedi
What company does Payal Trivedi work for?
Payal Trivedi works for Pvh Corp.
What is Payal Trivedi's role at the current company?
Payal Trivedi's current role is Customer Service Representative at PVH Corp..
What is Payal Trivedi's email address?
Payal Trivedi's email address is pa****@****pvh.com
What schools did Payal Trivedi attend?
Payal Trivedi attended Devry University, Devry University, Raritan Valley Community College, Rider University.
Who are Payal Trivedi's colleagues?
Payal Trivedi's colleagues are Sara Schulz, Dawes Dias, Meile De Haan, Christopher Papas, Daniëlle Van Walstijn, Oana Alexandra Bold, Veronica Canavese.
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