• Worked extensively on COBOL, DB2, JCL, VSAM, GDG.• as part of a agile development project and performed requirement analysis, design documentation and logic building.• Perform Impact analysis of system to identify code changes.• Used various IBM utilities like IEFBR14, SORT, IEBGENER, IDCAMS, IEBCOPY, IKJEFT01 etc. to write various jobs depending on requirements.• worked on automating daily/monthly reports using Cobol, JCL.• Used XPEDITOR to debug both online and batch programs.• Live movement of project in to production with version control tool Endevor.

• Worked extensively on COBOL, DB2, JCL, VSAM, GDG.• Perform Impact analysis of system to identifying code changes.• Used various IBM utilities like IEFBR14, SORT, IEBGENER, IDCAMS, IEBCOPY, IKJEFT01 etc. to write various jobs depending on requirements.• Hands-on experience in performing production ZAP (Prod table update/modify/delete/change) and custom reporting using JCL and DB2.• Maintenance of JCLs, PROCs, PARMs and Loads for application.• Coded new SQL/DB2/JCL programs to load and unload data and create reports.• Used XPEDITOR to debug both online and batch programs.• Live movement of project into production with version control tool Endevor.• Providing Fix in case of abends or defects.• Worked on system performance tuning.• Communicated with clients to identify and resolve problems. • Ensured all key processes are completed accurately within timeframe.• Assisted clients with error corrections and updated reference tables.• Received, investigated, and resolved all related inquiries.• Handled tickets on basis of their Severity and meeting the SLAs.• Handled Abends occurred during Jobs execution and giving the temporary solution to the problem.

• Hands on experience working on SQL query, update, modify, and alter table data.• JCL – Hands-on experience on conditional JCL statements, usage of JCL utilities such as SORT, IEFBR14, IEBGENER, IEBCOPY and IDCAMS and use of GDG, VSAM.• DB2 - performance tuning, running Explains and Catalog Management.• Hands-on experience in performing production ZAP (Prod table update/modify/delete/change) and custom reporting using JCL and DB2.• Execution of SQL queries to extract data from DB2 tables for running test scripts.• Coded new jobs using JCL and DB2 to create output files to send data to the customer master.

• Incident management and monitoring, service management and resolution on L1.5/L2 level. Analyze and diagnose the problem within compliance SLA. Infrastructure as service and coordination of incidents with N-level support teams.• Monthly change deployments, windows patching, server patching, rebooting. Performing test transactions as part of post implementation review.• Analyze historical data using various tools available within the organization. Generate a mitigation plan and improvement. Managing the escalation process. Act as a POC and SME for Problem and Incident management.• Initiate a major incident process if and when required. Contribution towards the project stability from scratch to steady-state in both technical and operational aspects.• Logging, diagnosing and managing end-user requests. Determine action to resolve the issue. Scheduling and carrying daily tasks within the defined service level agreement.