PRN Occupational Therapist - Mobile Outpatient

Utilized independent discretion and judgement to analyze and assess information related to customer assets, income, debts and decide which financial and loan products best meet the customer’s needs and financial circumstances, and advised customers accordingly regarding the advantages and disadvantages of different financial products. - Marketed and promoted company products and services to current and potential clients.- Demonstrated strong prospecting skills, including ability to engage in high-level cold-calling to qualify and close new accounts.- Followed up on new leads and referrals resulting from phone and field activity.- Established and maintained current client and potential client relationships utilizing Salesforce CRM.

- Managed administrative tasks for up to 17 clients per day with 98% satisfaction rate.- Implemented physical rehabilitation and injury prevention programs for 40-50 patients per week.- Assisted in orienting and training new therapy staff; provided clinical instruction for students.- Established superior standard of patient care by developing protocols and guidelines in a collaborative team utilizing evidence-based research.- Garnered long lasting patient/practice relationships due to excellent communication skills, ability to instill confidence, and dedication to exceptional customer service.- Promoted to satellite location as sole occupational therapist and entrusted with occupational therapy department in Niagara Falls.

- Conducted comprehensive evaluations using a variety of assessment tools and resources including FIM, Mini-Mental State Examination, 9 hole peg test, dynamometer, pinch meter, and Cancel Q - Facilitated ADLs and assisted patients with functional mobility to increase independence and comfort- Collaborated with an interprofessional team to provide patient care and make treatment decisions- Completed EMR documentation including daily progress notes, evaluations, and team conference notes- Educated and trained family members of patients to promote safety upon patient discharge- Provided medical rehab unit patients with 90 minutes of intervention resulting in 8 contacts per day- Utilized evidence-based practice and educated occupational therapy staff of 15 on Dynavision leading to a 33% increase in usage

Masters Research: “The effect of adapted yoga as an occupational therapy intervention for adults with neurological disorders”- Collaborated with other research assistants and advisor to create an approved IRB proposal- Supported up to 8 participants with hands-on assistance as needed during yoga sessions - Analyzed pre and post test data after six week intervention- Presented at Perry Poster Day, April 2019

- Ensured follow through and progress outside of therapy by developing home exercise programs and instructing patients on performance- Developed and implemented various interventions for patients with individualized hand/arm diagnoses such as carpal tunnel, trigger finger, medial and lateral epicondylitis- Utilized modalities including paraffin, ultrasound, TENS, and fluidotherapy- Guided a new-coming level II student and oversaw and assisted the treatment sessions as needed

- Thrived in a high-volume, fast-paced restaurant environment while working within a team- Displayed advanced customer service competencies and ensured all guests were satisfied with prompt and attentive service