Makayla Payne Email & Phone Number

Raleigh, North Carolina, United States

I'm passionate about driving organizational success through strategic HR initiatives. Here's a glimpse of what I bring to the table:📌 Drive Positive Employee Experiences: I play a key role in driving strategic people initiatives that foster a high-performing culture, streamline People Team operations, and contribute to overall successes.📌 Trusted Advisor: I cultivate strong stakeholder relationships to deliver impactful HR solutions that align with business objectives and prioritize employee well-being.📌 Action-Oriented: I create detailed action plans supporting short and long-term business goals, ensuring employee-friendliness and commercial focus.📌 Process Improvement Champion: Educate and advise on process improvement initiatives, data analytics, and innovative people solutions.📌 Employee Experience Advocate: I foster a positive employee experience and enable a high-performing and engaging culture.📌 HR Expertise: Stay abreast of HR best practices and serve as a trusted advisor for employees and managers.📌 Leadership Development: I coach and support leaders on performance management, conflict resolution, compensation, and benefits.

United States

Transformed organizational performance through comprehensive coaching and guidance provided to managers, leaders, and stakeholders on optimal employment practices, performance management, recruitment, and employee relations. Led initiatives in employee benefit administration, compensation, and training, ensuring seamless integration with company culture, strategic goals, and long-term objectives. Maintained a hands-on approach to HR strategies, fostering engagement and satisfaction while aligning with overarching business goals.Achievements:✔ Pioneered the implementation of innovative recruitment and retention programs.✔ Tripled high-quality hires through successful employee referral programs, achieving a remarkable retention rate exceeding 75%.✔ Spearheaded recruitment efforts, earning recognition as a leader within the organization.✔ Played a pivotal role in the activation of the recruiting module in UKG and seamlessly transitioned the organization to an online onboarding system.

Little Falls

Delivered expert guidance on HR practices and policy interpretation, ensuring strict adherence to federal, state, and local regulations. Cultivated trust and exerted influence among key leaders, playing a pivotal role in driving commercial success and enhancing the employee experience. Offered comprehensive HR consultation across various domains, including benefit administration, recruitment and retention, labor negotiations, employee well-being programs, compensation structures, payroll, and overall employee satisfaction for a community of approximately 8,500 residents.Achievements: ✔ Successfully managed the implementation of a new Time & Attendance system (Executime) for a workforce of over 125 employees. ✔ Spearheaded the introduction of the Microsoft Teams platform for key staff, developing training materials and conducting one-on-one sessions to enhance communication and engagement in a remote work environment. ✔ Orchestrated seamless benefits renewal processes in collaboration with brokers and vendors, ensuring successful annual open enrollments. ✔ Innovatively designed and executed the first annual Health and Wellness fair for employees, brokers, and their families. ✔ Led end-to-end recruitment efforts across multiple departments, including Administration, Engineering, Parks and Recreation, Golf, Police, Fire, Water, and Waste, significantly reducing time-to-hire by over 50%.

Little Falls, Minnesota

Pillager, Minnesota

Cultivated and sustained impactful relationships with key leadership to lead improvements in both transactional and strategic HR processes.Pioneered the role of the first Human Resources Manager for a rural school district in central MN, overseeing operations across four counties, serving over 1,200 students K-12, and managing a workforce of more than 80 licensed professionals.Accomplishments:✔Instituted a streamlined process for annual contract renewals involving 80+ personnel, ensuring the validity and compliance of professional licensure areas.✔ Introduced an innovative online Applicant Tracking System (ATS) and onboarding program, revolutionizing the district's approach to automated application submissions and onboarding procedures. ✔ Crafted interactive and adaptable training materials for Frontline end users and conducted comprehensive training sessions to familiarize staff with the program's navigation.

Guided and coached organizational leaders and managers in implementing effective people solutions, fostering development opportunities, optimizing organizational structure, and ensuring compensation parity.Championed a range of HR initiatives, including benefit administration, leading enrollment meetings, managing various employee leaves of absence, overseeing recruitment using the iCIMS platform, enhancing retention and engagement strategies, handling payroll processes, facilitating onboarding, and managing employee relations within a thriving grocery retail business.Achievements:✔ Pioneered the HR Generalist role for two company locations, providing comprehensive support to store directors, assistant store directors, department managers, and employees for all their human resources needs.✔ Implemented engaging customer service training that aligned with the vibrant culture of the company, empowering employees for success.

ElderCare of Minnesota offered long term management services or short term consultant services to Assisted Living or Long Term Care organizations throughout the state of Minnesota. In my capacity, I extensively traversed the state, visiting various Nursing Homes and Assisted Living facilities to contribute to the organization in areas such as compliance, conducting open enrollment meetings, advising on best HR practices, developing policies, reviewing personnel files, updating employee handbooks, and managing employee relations. I took charge of devising a robust recruiting and retention plan, organizing special training events, creating employee growth plans, streamlining an interactive orientation program, overseeing leaves of absence, and handling benefit administration.Achievements:✔ Devised curriculum and conducted monthly/quarterly training and development sessions for administrators and managers on Human Resources policies and procedures.✔ Oversaw the employee benefits plan, including enrollments for health, dental, life, STD, LTD, voluntary benefits, 401k, retirement, and PTO.✔ Collaborated with workers' compensation carriers to facilitate the annual renewal process, ensured compliance with workers' compensation reporting and processes, and completed OSHA reporting for 20 locations.

United States

Public education teacher

Bachelor Of Arts - Ba, Business Teacher Education

Associate Of Arts And Sciences - Aas, Sales Marketing & Management