-Consulted clients during sales cycles to align on optimal e-commerce transportation and fulfillment solution for their various business goals. Led solution design sessions, capturing technical requirements, and identifying strategic opportunities. Acted as the SME for both domestic and international services, with client profiles ranging from mid-market to enterprise. Earned the business annual revenue ranging from $20M-$40M.-Program Manager for internal modeling software, overseeing daily activities such as identifying product enhancements, project planning, scoping, and cross-functional collaboration. Accomplishments included the incorporation of a new international service, enhanced modeling capabilities for higher conversion rate, and streamline data transfer through integrating with other tools.-Led the presales team as the SME for international services, including a new service rollout in 2022. Collaborated with cross-functional teams (Product, Pricing, Sales, Operations, Transportation, and Network Design) to optimize the new service. Developed training templates and coached fellow presales team members, including leadership, on process flows and key features to drive new business revenue.

-Performed analysis and modeling on customer data in the Finished Goods sector to determine optimal warehousing solutions. Collaborated with team members from different sectors including Finance, Operations, Engineering, Legal, IT, and Procurement for solution design.-Swiftly assessed client’s product and operational requirements to meet set deadlines. Served as subject matter expert of client’s solution by designing the original processes and solution. Oversees the implementation and deployment for complex, large-scale new customer projects.

-Project Manager for the software selection of a new warehouse management system (WMS) for clients in the automotive parts and retail industries. Collaborated with the client teams to create a request for proposal that outlined specific requirements, coordinated responses from the vendors, hosted on-site demos, and determined the optimal solution. Software will drive 99% inventory accuracy, labor savings, and higher throughput quantities.-Project Manager for the assessment of an incentive-based pay program for A&F. Conducted information gathering interviews with key project team members and developed a list of client specific recommendations based on best-in-class practices, ROI, and risk analysis.-Project Manager for the 2016 PepsiCo labor management system rollouts. Carried out weekly team meetings to identify and eliminate barriers, obtained progress reports, reported project status to client, coached and developed resources, and guided the team towards the successful implementation of 25+ sites.-Leading engineer for the development and installation of the Manhattan and Priya labor management systems with Urban Outfitter and Federated Co-operatives Limited (FCL). Keys to a successful implementations were expert problem identifying/solving skills, time management, strong analytic aptitude, outstanding client interaction, and collaboration with fellow team members to achieve desired goals. -Conducted pre-sale system demonstrations for potential clients to express the capacities and benefits of using a system within their operations. Provided knowledgable information pertaining to products and answered client inquiries about the products.-Hosted internal and external training sessions for colleagues and customers of varying degrees of experience. Responsibilities included becoming an expert on the material, efficiently transferring knowledge and key objectives to a diverse audience, and answering any questions or concerns of the attendees.

- Account representative for prospects and clients within the Eastern and Central time zones for accounts below 500M in 2016 Revenue.- Developed relationships with existing and new accounts in order to satisfy all their services needs related to not only my own practice area, but to any potential needs our other service areas could fulfill.- Formed strong relationships with service leaders to develop sales strategy, formulate proposals, and ensure overall project success.- Coordinated customer projects in multiple industries (Manufacturing, Distribution, 3PL, Retail, etc.), acting as daily liaison between Field Service and Customer personnel.- Knowledge expert across 6 different service lines in order to be satisfy client’s various needs and requirements.

-Leading engineer for the design and implementation of an internal labor management system, enCompass, with PepsiCo for the 2015 dynamic picking standards rollout. Included 21 successful site implementations. Keys to a successful implementations were expert problem solving skills, client interaction, time management, strong analytic aptitude, outstanding communication, and collaboration with fellow team members to achieve desired goals. Project tasks consisted of conducting time studies, data mapping, preferred methods observations, frequency testing, flowchart development, and system validation audits. Trained three fellow associates with varying degrees of professional experience on the enCompass implementation process and system functionality.-Designed and implemented NextView labor management system with Nestle in Oklahoma City, Oklahoma. Project tasks consisted of conducting time studies, data mapping, preferred methods observation, frequency testing, flowchart development, and system validation audits.-Performed supply chain strategy observations with Ann Taylor Inc.in Louisville, Kentucky. Project tasks consisted of strategy planning, documentation, supply chain analysis, and data capturing.-Performed benchmarking observations with Kaiser Permanente in Oakland, CA and Downey, CA. Project tasks consisted of process flow analysis, best practices review, data capturing, continuous improvement analysis, and projections.

-Practiced project management skills in reducing the number of claims from OS&Ds (Overages, Shortages, and Damages) within two distribution centers.-Followed the Check-Analyze-Plan-Do Model within each plant facility in order to analyze the opportunity, identify the problem, develop countermeasures, and execute countermeasures.-Led a steering team at each facility in collaborative review sessions in an effort to implement changes in order to achieve a glide path goal of a 15% reduction in claims for FY14.

-Performed various projects depending on the need of the company.-Leader and manager of troubleshooting team assigned to distribution operations.-Made accurate adjustment to the inventory data in the company’s various computer systems.-Substantially reduced the amount of backlog and high priority orders.