• Meet or exceed individual sales goal, SPH goal and 20%+ of store business goal in support of store's sales goals.• Outreach & Networking: initiate and maintain regular customer connections through various communication and social media channels.• Serve as a leader in customer service, product information and outfitting.• Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention.• Understand and utilize systems and applications, including POS, MPOS, iPad, F App, etc.• Process shipment and ship out PPS.• Standardize clothing and organize retail space.• Uphold all company policy and procedure.• Shares and explains useful information to coworkers.• Maintains a positive and upbeat work environment.

• Meet or exceed individual sales goal, SPH goal and % of store business goal in support of store’s sales goals.• Outreach & Networking: initiate and maintain regular customer connections through various communication and social media channels.• Serve as a leader in customer service, product information and outfitting.• Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention.• Understand and utilize systems and applications, including POS, MPOS, iPad, FP App, etc.• Process shipment and ship out PPS.• Standardize clothing and organize retail space.• Uphold all company policy and procedure.

• Serves as a primary contact point for clientele.• Oversees and maintains studio schedule/calendar, arranges reservations and class seating chart. • Performs opening and closing tasks, securing the premises end of the business day.• Prepares, proofreads and edits written correspondence such as memos, e-mails, letters, requests for information, and other documents.• Directs and or coordinates special projects and events with brand partnerships. • Strong interpersonal and relationship-building skills.• Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.• Makes timely, informed decisions. Analyzes options and determines appropriate course of action.• Perform all basic system transactions pertaining to enrolling new members and explaining the terms for all membership options.• Ensure a consistently clean Welcome Desk at all times and a friendly/inviting customer experience.

• Handle cash and record customers’ orders information accurately.• Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food with exceptional service.• Follow all Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safety.• Maintain an inviting dining area for guests.• Monitor and record temperature-sensitive food items as outlined in best practices.• Follow proper packaging and labeling guidelines for food products.• Ensure accurate in-stocks by placing store-initiated orders according to best practices.• Follow proper perishable inventory procedures to ensure an accurate recording of inventory.• Demonstrate a culture of ethical conduct, safety, and compliance.• Recommend products to the customers.• Adhere to food safety procedures.• Resolve customer complaints efficiently and quickly as they come up.

• Worked at various locations helping lead teachers to create a safe and nurturing environment for children ranging from 1-4 years old.• Helped with administering snacks and planning organized activities.• Supervise students during free play and structured activity time.• Clearly communicate and coordinate with parents to better each child’s specific needs.