Payton Filson-Thomason Email and Phone Number

• Lead the serving term by promoting accountability and exhibiting phenomenal customer service and interaction • Developed and enforced systems, policies, and productivity standards • Increased customer retention by cultivating personable, yet professional relationships• Assisted servers with corrections and errors in POS system

-Assisted in the implementation of Purdue’s strength & conditioning program, including set up and breakdown of equipment for each session-Assisted in the administrative duties involved in the strength & conditioning program-Big Ten Conference strength & conditioning experience-Gained knowledge of exercises, coaching cues, and teaching progressions.

• Lead, instructed, and motivated individuals in exercise activities• Designed and executed individual and group exercise fitness programs• Sold club memberships and ensured member retention

• Generated sales by using my knowledge to connect customers with products that best fit their needs• Assisted customers by educating them about the products and making recommendations

• Improved workplace efficiency by briefing physicians on patients’ pertinent medical information• Gained practical knowledge in the medical field on topics such as medical terminology, procedures, medications, and disease processes• Demonstrated leadership by coaching and providing mentorship to newly hired scribes